Pages
- Capacity Finance Central License Update
- Capacity Select a Training Date
- Careers
- Contact
- Cookie Policy (CA)
- Cookie Policy (EU)
- Cookie Policy (UK)
- Font Sizes
- Glossary
- Home
- Integrations
- Invoice Updates
- Landing Page Chargebacks White Paper
- Landing Page LI White Paper
- Meet Up At Uplink
- Meet Up At Uplink
- Meet Us At Manifest
- Opt-out preferences
- Our Technology
- Partners
- Press
- Privacy Policy
- Resources
- Site Map
- Subscribe
- Terms of Service
- Thank you
- Thank you for Subscribing
- The Capacity Difference
- What We Do
- Where to Find Us
- Who We Serve
Posts by category
- Category: 3PL
- The Multi-3PL Trap
- How Passive Inventory Auditing with Retina Robotics Helps Capacity See into the Future
- What Beauty Brands Need to Know about TikTok Shop Fulfillment
- How Capacity Is Reducing Hazmat Complexity and Cost for Fragrance and Beauty Brands
- Evaluating 3PLs? Better Check the Restrooms
- Ops Bibles, Circular Org Charts, Profitability and Sharpies
- The Definitive Guide to 3PLs: Engineering Your Brand’s Growth
- Evaluating Your 3PL Partnership After Section 321 Changes
- 9 Key Performance Indicators for Monitoring 3PL Operations
- What Every Brand Needs to Know Going into a Netsuite-3PL Integration
- Should You Change Fulfillment Providers? Probably, But Not Right Now.
- Fulfil and Capacity: ERP-3PL Integration that Just Works
- What to Ask Your 3PL Before You Sign Anything
- 6 Signs It’s Time to Change Your 3PL (And How to Make the Switch)
- Brands: How Does Your 3PL Prepare for the Worst?
- Anti-Diversion: How 3PLs Tackle Theft
- Thinking about switching 3PLs?
- Engineering Success Across Channels: A Guide to Unified B2B and B2C Fulfillment
- How to Know When You’ve Outgrown Your 3PL
- Your 3PL Fulfillment Partner: 5 Qualities to Consider
- What to Ask a Fulfillment Provider Before You Sign Anything
- 4 Ways a Fulfillment Partner Can Improve Customer Experience
- 3 Reasons to Find a New Partner as Your eCommerce Fulfillment Provider
- 3PL Fulfillment Partners: Steps to Success
- The Fulfillment Costs a Rate Card Doesn’t Show You
- 5 Crucial Questions to Ask a Fulfillment Provider
- 5 Ways An Effective Fulfillment Provider Will Save You Money
- Category: AI
- Category: Apparel
- Category: B2B Retail Fulfillment
- 10 Ways to Reduce Retailer Chargebacks (From People Who’ve Seen Them All)
- Designing Packaging That Delivers—Literally and Figuratively
- Your Last-Minute BFCM Ecommerce & Fulfillment Checklist
- Beauty Brands: Here’s What to Think About for Packaging in 2025
- Fulfillment 101: The Warehouse Invoice
- Capacity Revamped r.e.m. beauty’s Ecommerce Fulfillment Operation in 8 Days
- Demystifying Hazardous Materials Shipping
- Plans to Scale in the UK and the EU?
- Omnichannel vs. Multichannel Fulfillment: Choosing the Right Strategy
- Fulfillment Trends and How Brands Can Capitalize on Them
- How Retail Consolidation Works for Beauty Brands
- Strategic Inventory Operations for Beauty and Wellness Brands
- 7 Stats that Define the 2021 Peak Season for eCommerce and B2B Retailers
- 5 Challenges Facing Your Cosmetics Supply Chain
- Ask Capacity: What Is the Biggest Fulfillment Challenge Facing Outdoor Brands?
- Inventory Holding Costs (and How to Handle Them)
- Fulfillment Fundamentals: Cost Management
- Category: Beauty
- What Drives Shipping Costs for Ecommerce Beauty Brands (And What You Can Do About It)
- In Fulfillment, Relationships Mean Everything
- Ops Pros: Want to Drive Operational Improvement for Your Brand?
- Capacity Named a 2025 BeautyMatter NEXT Awards Finalist
- Experience and Expertise
- Fulfillment Built for Beauty Brands
- From Dream to Icon: Engineering Health & Beauty Fulfillment Excellence
- How Hair and Skin Care Brand, Fur, Leveled Up its Fulfillment Game
- Category: Case Study
- Category: Consumer Electronics
- Category: Culture
- Shatabdi Sharma:Chief Information Officer at Capacity LLC
- Employee Spotlight: Daina Welsh.Leading with Adaptability andHeart
- Inside the Count: How Venu Muni and Her Team Keep Inventory Accuracy at 99.99%
- Employee Spotlight: Karan Maniar. Building Solutions, Leading with Confidence
- Honoring Excellence: The Allen Kaiden Scholarship Award
- Why Investing in Our Team Pays Off – for Your Brand
- Our Appreciation, Worldwide: Women Shaping Logistics
- Building Tomorrow’s Supply Chain Leaders: The ABCO Systems Scholarship Program
- Capacity Earns Great Place to Work Certification
- Internship Insights: Shaping the Supply Chain of the Future
- Learning from Each Other: A Multigenerational Perspective at Capacity
- Evolution of the Fulfillment Industry: A 25-Year Retrospective
- Celebrating Women’s History Month And Inspiring Inclusion
- A Look Back on 25 Years of Capacity
- Category: Customer Experience
- Outsourcing Order Fulfillment: What We Got Right in 2013 and What’s Changed Since
- Are You Paying to Lose Customers?
- Inventory Financing: A Crash Course with Capacity Partner, Kickfurther
- Streamlining E-Commerce Operations with NetSuite and Shopify Plus Integration
- Sustainable Logistics: Balancing Green Initiatives and Business Success
- Seamless Logistics Solutions: Capacity and Loop Returns Partnership
- 3 Key Hair Care Trends Shaping the Sector
- Why CPG Brands Should Focus on a Frictionless Customer Experience
- 4 Ways to Enhance Your eCommerce Customer Experience
- 5 Ways to Win 5-Star Reviews for Your E-commerce Brand
- Category: eCommerce Fulfillment
- Partner News: PDQ Brings Shopify Checkout Optimization to Capacity Clients
- Expanding into International Markets?
- Shopify Winter ’25: Engineering Growth Across Every Touchpoint
- How Capacity and Envision Horizons Help Beauty Brands Scale on Amazon
- E-commerce Fulfillment: Best Practices and Benefits
- Are You Ready for MoCRA?
- Unpacking the eCommerce Fulfillment Process
- 10 Ways to Support Businesses During Coronavirus Disruption
- The Rise of DTC Brands Brings New Marketing and Fulfillment Challenges
- 3 Hallmarks of Frictionless Fulfillment
- 3 Quick Tips to Reduce eCommerce Fulfillment Expenses
- Be Your Own Retailer: 3 Reasons to Control Your eCommerce
- The Essentials of E-commerce Retail Compliance
- Can Same-Day Delivery Scale Outside of Metro Areas?
- Unpacking: The Advantages of Drop Shipping
- Category: EDI Fulfillment
- Category: Hazmat
- Category: Inside Capacity
- Employee Spotlight: Casey Pipero. Leading with Respect, Balance, and Innovation
- Employee Spotlight: Joel Perez. Celebrating Growth, Resilience, and the Heart of Capacity
- Introducing No Two Days the Same: Stories and Tools for Ops Pros
- It’s About How You Make People Feel
- How to Handle 1Q25’s Economic Uncertainty
- Sustainability: the new business model
- Celebrating Women and Embracing Equity for International Women’s Month
- Celebrating Black History Month
- Celebrating Our Partnership with Mitsui at the Japan Society Annual Gala
- Deliver Delight: Our Order Fulfillment Mission
- F4SS Board Welcomes Capacity’s Thom Campbell and Annette Saenger
- Capacity Passes 30 Million Orders Filled
- Inbound Logistics and Inc. 5000 Recognize Capacity’s Achievements
- Diversity & Inclusion: The Capacity Way
- Wander Beauty Secures Investment for the Essentials
- Becca Finds Cosmetics Success Across Skin Tones
- Capacity Passes the 10 Million Order Mark!
- 5 Important Elements of Employee Satisfaction
- Capacity Works When the Weather Doesn’t
- Ask Capacity: How Do You Define Quality?
- A Local Reminder on Insurance and Preparedness
- Capacity’s Culinary Corner: Dining in North Brunswick, NJ
- Future of Supply Chains Interview With Thom Campbell
- Capacity LLC – We Know Logistics
- Dropping Stuff Off The Roof (Fruitcake)
- Capacity LLC – Dropping Stuff Off The Roof #2
- Jeff Kaiden on Assembly Services and Packing
- Dropping Stuff Off The Roof #1
- Capacity LLC – All Hands on Deck
- Silly String Is Shipped Off To Iraq
- Category: Logistics
- Mentorship in Beauty Ops: Lessons from SVP Nick Bracken
- Unpacking the Tariff Wars (As of March 5, 2025)
- Supply Chain Trends: What to Expect in 2025
- International Shipping Solved: How Capacity and Passport Make it Happen
- Unpack Opportunities from 2023 Ocean Container Rates
- Turn Your Multichannel Dreams into Reality: The Power of 3PL Fulfillment
- Changes to European Union VAT Rules: What You Need to Know
- Logistics and Transport Industry Review: December 2014
- Intermodal Transport Volume Points Again to a Strong Year Ahead
- 7 Surprising U.S. Logistics Statistics
- Category: News
- How Mexico’s Section 321 Changes Impact Your Supply Chain Strategy
- WWD Digital Beauty 2023: Event Walkthrough
- Capacity LLC Announces Strategic Partnership with Mitsui USA
- Learning from the Legacy of Dr. King
- Capacity Celebrates Growth and Diversity with Emerging Brands
- International Women’s Day: Inspire AWE
- Capacity Passes the 20 Million Orders Mark
- Korres Celebrates with a Distinctive Beauty “O-ward”
- Beware, Online Shoppers: Here Be Porch Pirates
- No Major (Tea) Party for this Historic NYC Anniversary
- Category: Ops Insiders
- Category: Order Fulfillment
- The Strategic Guide to Modern Inventory Management
- Going Global?
- Meet Treet
- Automate to Augment: How Covariant Helps Capacity Handle Spikes and Meet Demand Without Missing a Beat
- Stories of Experience: Capacity’s Most Tenured Team Members Share What Makes us a Different Kind of 3PL
- If Environmental Sustainability is Core to Your Brand Your Fulfillment Partner Plays a Major Role
- Three Expert Ways to Design Your Packaging This Year: A Guide for E-Commerce Brands
- It’s Time to Generate Revenue Out of Your Non-New Returns
- We’re Partnering with Two Boxes to Navigate Complex Returns Processing.
- 7 Steps to Optimize E-Commerce Fulfillment
- Capacity and Happy Returns Strike Strategic Partnership to Optimize Ecommerce Returns
- Why Apparel and Fashion Brands Need to Start Thinking Hard About Returns in 2024
- Maximizing Cash Flow Through Strategic Inventory Control
- Unpacking the Full Range of Order Fulfillment
- Real-Time Inventory Visibility: Your Foundation for Sustainable Growth
- Distributed Order Management (DOM): Where Growth Meets Reliable Fulfillment
- CBD and Supplements
- How to Handle the Many Challenges of Drop Shipping
- Understanding the Rewards & Risks of Drop Shipping
- Product Packaging for Beauty Brands
- Category: Kitting & Assembly
- Category: Partnerships
- Category: Press Releases
- Capacity Accelerates Order Fulfillment with Tier One Technology Partners
- Glossier Beauty Product Fulfillment Launches
- Capacity Appoints Darren Lavelle New VP Of Client Services
- Capacity Partners with Lightning Pick for Improved Fulfillment Productivity
- Capacity Partners With Lightning Pick
- 10 Million Orders Processed
- Managing Warehousing Requirements During Peak Periods
- Category: Returns
- Category: Supply Chain Strategy
- Supply Chain CEO Interview: Our Team Talks to Martin Harshberger
- Logistics Data and Decision-Making: The Importance of Metrics
- 3 Characteristics to Help Manage Fulfillment Disruption
- How to Increase eCommerce Revenue Without Adding Inventory
- Ask Capacity: Where Should I Start a Supply Chain Management Career?
- Switch or Stay Put? Assessing Peak Season Deliveries with UPS and FedEx
- How Sustainable Packaging Impacts Your Brand
- Peak Season Preparation: What You Need to Know
- 5 Ways to Find Ideas That Improve Order Fulfillment
- 6 Essential Elements of Effective Supplier Integration
- How to Quantify Quality with Fulfillment Metrics
- Ask Capacity: How Do I Manage Short-Term Seasonality Without Long Term Storage Contracts?
- Size Matters (But What Else Do You Want From Your Warehouse?)
- 7 Steps You Can Take to Reduce Shipping Costs
- Review the Five Fundamentals of Order Fulfillment
- 7 Ways to Spring Clean Your Supply Chain
- Unpacking: Hybrid Delivery Solutions
- Unpacking: Price Ticketing
- How to Evaluate a Provider’s Supply Chain Pricing
- 3PL Questions: What Operational Bottlenecks Should We Plan For?
- How to Review Your Supply Chain Data Solutions
- What are the Strategic Advantages of Outsourcing Order Fulfillment?
- Category: Technology
- Where’s Waldo? Supply Chain Automation in the Warehouse
- Culture & Technology in the Warehouse – Tecsys Interview with Thom Campbell
- Capacity at MODEX 2020: Themes & Highlights
- As Financiers Argue Over Bitcoin, Others See Potential for Blockchain in the Supply Chain
- Ask Capacity: Why Are Address Verification Systems Important for e-Commerce?
- Fulfillment Technology: How Sophisticated Should Your Tech Get?
- Category: TikTok Shop Fulfillment
- Category: Video
FAQs
- What makes beauty fulfillment different from general ecommerce fulfillment?
- How do 3PLs handle temperature-sensitive beauty products?
- What does ‘beauty-first’ warehouse design mean?
- How do beauty brands ensure pack-out quality matches brand standards?
- What fulfillment capabilities do beauty brands need for retail expansion?
- How does kitting work for beauty brands (PR boxes, influencer kits)?
- What should beauty brands look for in a 3PL partner?
- Should a brand trust its DTC and its B2B fulfillment to a single 3PL?
- What causes retailer chargebacks and how does a 3PL prevent them?
- How does Capacity handle EDI compliance for major retailers?
- What is retail consolidation and how does it reduce costs?
- What is B2B fulfillment and how does it differ from DTC?
- How does kitting support seasonal or limited-edition launches?
- Can a 3PL handle subscription box assembly at scale?
- How does kitting work for public relations (PR) boxes and influencer programs?
- Why does it matter if a 3PL does its own kitting for its clients instead of outsourcing it?
- What’s the difference between kitting, bundling, and assembly?
- What is kitting and assembly in fulfillment?
- How does hazmat classification affect my shipping costs?
- What happens if my products are classified as hazmat and my current 3PL can’t handle them?
- Can Capacity ship hazmat products internationally?
- What cost savings does Capacity’s DOT-SP 21015 permit provide vs. standard hazmat shipping?
- What beauty, fragrance, and wellness products are typically classified as hazardous materials for shipping purposes?
- What is a DOT Special Permit and why does it matter for shipping fragrance and aerosols?
- What is hazmat fulfillment and why does it require a specialized 3PL?
- How does Capacity handle European Union (EU) regulatory compliance?
- What European markets does this facility serve?
- What certifications does this facility hold?
- What industries does this facility primarily serve?
- What is this facility’s square footage and capabilities specifications?
- What services are available at this facility?
- What customs and/or import capabilities are available?
- How does Capacity’s UK facility support European distribution?
- What certifications does this facility hold?
- What industries does this facility primarily serve?
- What is this facility’s square footage and capabilities specifications?
- What services are available at this facility?
- What is the transit time advantage for West Coast customers?
- How does the California location support West Coast shipping?
- Where in California is this facility?
- What certifications does this facility hold?
- What industries does this facility primarily serve?
- What is this facility’s square footage and capabilities specifications?
- What services are available at this facility?
- Does the Indianapolis facility handle kitting and assembly?
- Does Capacity’s Indianapolis location reduce average shipping times?
- What certifications does this facility hold?
- What industries does this facility primarily serve?
- What is this facility’s square footage and capabilities specifications?
- What services are available at this facility?
- What is the turnaround time for orders at the New Jersey facility?
- Does the New Jersey facility handle retail distribution to Ulta, Sephora and/or Nordstrom?
- What hazmat capabilities does the New Jersey facility have?
- What certifications does this campus hold?
- What industries does this facility primarily serve?
- What is this facility’s square footage and capabilities specifications?
- What services are available at this facility?
- Is there a number I can call to speak to someone about my company’s needs?
- How do I get a quote?
- What is the minimum order volume?
- Do you work with startups?
- What types of industries do you focus on?
- What size companies do you specialize in?
- How are shipping costs calculated?
- Which shipping carriers does Capacity negotiate rates with?
- Do you offer storage insurance?
- Does Capacity handle returns?
- Does Capacity let merchants use their own custom branded boxes?
- Can I provide my own custom packaging?
- Do you handle subscription boxes?
- What Value Added Services (VAS) do you offer?
- Does Capacity offer kitting?
- Does Capacity fulfill B2B/Wholesale/EDI orders?
- What are your list of services?
- What are your sustainability efforts?
- How are you on diversity and inclusion?
- Are you a private company?
- Where are you headquartered?
- What types of businesses are not a good fit?
- What industries does Capacity work with?
- Do you have international capabilities?
- Where are your warehouses located?
- What does Capacity do?
Industries
- Small Home Goods
- Shelf Stable CPG
- Consumer Electronics & Medical Devices
- Apparel, Fashion & Footwear
- Health & Wellness
- Beauty
Locations
Press
- The Hidden Supply Chain Complexity Behind Fragrance Products
- Distillation Attacks Expose Hidden Risk in Enterprise AI Supply Chain
- Capacity Named a 2025 BeautyMatter NEXT Awards Finalist for Best Logistics Solution
- Capacity LLC Named Finalist for Best Logistics Solution in BeautyMatter NEXT Awards
- Inbound Logistics Names Capacity a Top 100 3PL
- Capacity LLC Featured in Supply Chain World Magazine
- Distillation Attacks Expose Hidden Risk in Enterprise AI Supply Chain
- Triple Win: How Consolidator Relationships Benefit Brands, Retailers, and 3PLs
- The State of Shipping and Logistics in 2025 and Beyond
- Talking Hazmat in Cosmetics Business
- Big Lips in the Small Wonder
- Summer Fridays with Jeff Kaiden
- Attracting and Retaining Warehouse Talent in 2024
- Insights into the Heart of Fulfillment with Jeff Kaiden from Capacity
Team
- Jeff Kaiden
- Thom Campbell
- Jocelyn Petersen
- Karim Fofana
- Shatabdi Sharma
- Darren Lavelle
- Kevin Bernick
- Nikil Prabhakar
- TJ Moriarty
- Simon Kaiden
- James Gibbons
- Jason Depietropaolo
- Jennifer Nunez
- Grace Chetta
- Rohan Bhobe
- Kanika Lamba
- Anthony Ruiz
- Lawrence Timpson
- Sunada Chakravarthy
- Ed Shapiro
- Casey Pipero
- Erin Sheeler
- Venu Muni
- Daina Pellicier
- Kristina Crockett
- Tim Koehler
- Milind Jadhav