Blog

September 14, 2020

Fulfillment disruption is challenging at the best of times, but pandemic restrictions in 2020 have upended every section of the supply chain.

As consumer purchasing moved online during periods of quarantine, social distancing, and a lingering hesitance to get out into the physical world, existing warehousing and fulfillment strategies went out the window. One long and much-changed summer later, COVID-19 is offering lessons in crisis readiness and business continuity planning to retailers and their fulfillment partners alike.

Our CSO Thom Campbell recently spoke to Sourcing Journal on this subject. He offered the following three traits that proved extremely valuable to companies attempting to navigate the uncertain waters of the pandemic:

  1. Creativity
  2. Redundancy
  3. Adaptability

Continue reading 3 Characteristics to Help Manage Fulfillment Disruption

July 29, 2020

Beauty retailers have a very different view of the world than they did just a few months ago. Faced with a hesitant public and significantly restricted in-store operations, beauty brands that once relied on real-world demonstrations and physical interactions with customers have had to adapt quickly.

As we covered earlier this month, retail in a pandemic looks a lot different to what most of us consider normal. The situation has exposed a key weakness of supply chains across many sectors: an inability to react to widespread disruption at short notice. Continue reading 5 Ways Beauty Retailers Have Adapted to Online-First Ordering