October 22, 2020
When it comes to logistics data, it’s hard to see how we could work without it. Literally, in the case of Capacity, as it cuts to the core of everything we do and the value proposition we offer to our clients.
In a recent interview with supply chain software experts Tecsys, our CSO Thom Campbell highlights the essential nature of data and metrics to our services. Continue reading Logistics Data and Decision-Making: The Importance of Metrics
October 15, 2020
As Prime Day 2020 comes to a close and headlines report another record year for the popular Amazon sales event, it’s easy to forget what gets lost in the annual sea of deals. Diluted brand identity and loss of customer engagement are two significant FBA disadvantages that more and more Amazon sellers are waking up to, as eCommerce continues its dynamic, disruptive influence on traditional retail.
“Consumers are doing a lot more research, being more thoughtful. Brands that do well need a site that engages and informs.” Continue reading FBA Disadvantages: Amazon Can Inform, But It Cannot Engage
October 6, 2020
As employment remains a question mark for the wider economy, recruitment in the logistics sector is entering a familiar phase: the rush to secure adequate resources to handle the holiday peak.
We’ve already written about how the 2020 peak season will be different to those we’ve seen in recent years. Sales will be extended and the delivery network will be stretched throughout the traditional shipping peak. The surge in logistics hiring is a phenomenon that always accompanies this period, but 2020 marks an acceleration, as well as new challenges around how these seasonal workers will operate.
Our CEO Jeff Kaiden spoke to the Wall Street Journal in September to discuss what we’ve seen in our industry. Continue reading 2020 eCommerce and the Seasonal Hiring Surge
September 29, 2020
It’s been a rollercoaster ride for logistics and supply chain professionals this year, even by the dynamic standards of our sector. With physical retail forced into an extended shutdown and online brands scrambling to fill the void, the stage has been set for a very different 2020 peak season.
For starters, eCommerce is set to spike again. From a steady build to 10%-15% of holiday sales over the past five years, a dramatic surge in that market share is expected this year. Analysts predict up to 3x growth in eCommerce ordering for the 2020 peak, over and above the increases in eComm share of holiday retail sales that were anticipated before the pandemic.
Continue reading 3 Ways the 2020 Peak Season Will Be Different
September 14, 2020
Fulfillment disruption is challenging at the best of times, but pandemic restrictions in 2020 have upended every section of the supply chain.
As consumer purchasing moved online during periods of quarantine, social distancing, and a lingering hesitance to get out into the physical world, existing warehousing and fulfillment strategies went out the window. One long and much-changed summer later, COVID-19 is offering lessons in crisis readiness and business continuity planning to retailers and their fulfillment partners alike.
Our CSO Thom Campbell recently spoke to Sourcing Journal on this subject. He offered the following three traits that proved extremely valuable to companies attempting to navigate the uncertain waters of the pandemic:
Continue reading 3 Characteristics to Help Manage Fulfillment Disruption