Blog

July 12, 2019

As eCommerce fulfillment becomes a key component of delivering your brand promise, it seems inevitable that expenses will rise.

Getting orders to customers more quickly while maintaining a high level of quality in packaging and product safety inevitably takes some thought, so it follows that eCommerce fulfillment expenses should be carefully monitored as new initiatives are rolled out.

However, focusing more attention on a few simple parts of this process can be surprisingly effective.  Continue reading 3 Quick Tips to Reduce eCommerce Fulfillment Expenses

June 14, 2019

As we head into a new decade with digital brands and eCommerce driving the most growth in retail, rapid fulfillment is on everyone’s lips once again.

What began as a drive to improve delivery times for online orders to around two days has quickly developed into the expectation of instant order confirmation, real-time status or shipment tracking, and delivery as soon as the next day — or sometimes even the next few hours. Continue reading Rapid Fulfillment: Can Your Brand Exceed Customer Expectations?

May 30, 2019

Amazon today is a very different business to the online bookstore founded by CEO Jeff Bezos back in 1994. From that relatively small digital niche, the Washington-based company has grown to dominate online retail.

The company achieved revenue of almost $233 billion in 2018, a significant proportion of which is attributed to more than one million third-party resellers. These entities take advantage of Amazon’s platform to sell and distribute their products more widely than they could on an independent site. (They can also be taken advantage of, as we’ll cover below.) Continue reading Where Do FBM and SFP Fit Into the Amazon Fulfillment Ecosystem?

May 1, 2019

We’re often on the road here at Capacity, but some trips are inevitably more remarkable than others.

Last week was one such trip, as our CSO Thom Campbell and Senior Director of Sales Nikil Prabhakar flew into Los Angeles to attend back-to-back events in the worlds of beauty and fashion.

First up was Beauty & Money LA.

Continue reading A Week of Business, Beauty, and Fashion in Los Angeles