Fulfillment disruption is challenging at the best of times, but pandemic restrictions in 2020 have upended every section of the supply chain.
As consumer purchasing moved online during periods of quarantine, social distancing, and a lingering hesitance to get out into the physical world, existing warehousing and fulfillment strategies went out the window. One long and much-changed summer later, COVID-19 is offering lessons in crisis readiness and business continuity planning to retailers and their fulfillment partners alike.
Our CSO Thom Campbell recently spoke to Sourcing Journal on this subject. He offered the following three traits that proved extremely valuable to companies attempting to navigate the uncertain waters of the pandemic:
Despite all of the alternative plans and ever-evolving restrictions, it’s been a busy summer here at Capacity. We’re happy to report that during this period, our superstar team exceeded all expectations and processed the company’s 30 millionth order!Continue reading Capacity Passes 30 Million Orders Filled
Beauty retailers have a very different view of the world than they did just a few months ago. Faced with a hesitant public and significantly restricted in-store operations, beauty brands that once relied on real-world demonstrations and physical interactions with customers have had to adapt quickly.