Blog

August 22, 2018

For all the talk of self-driving vehicles and freight automation, US trucking has a more pressing concern: the record rates being charged for road freight in North America.

According to the Wall Street Journal (subscription required), the country’s spot rates for third-party haulage have jumped 26% this year compared to 2017. This follows 17 straight months of year-over-year growth, something that hasn’t happened for more than three decades.

Naturally, this seemingly unstoppable growth is having an impact on transportation costs, which puts pressure on companies in many sectors to raise prices.

Continue reading US Trucking Costs Hit Record Highs in 2018

July 26, 2018

At Capacity, we’ve been known to say that even though we love order fulfillment, we accept it is not sexy to most outside our sector. Well, if we can ever hope to change your minds, it will probably be thanks to our exciting technology partners!

Between Lightning Pick and RightHand Robotics, we’re putting together fulfillment solutions that are custom-engineered and astonishingly efficient. Continue reading Capacity Accelerates Order Fulfillment with Tier One Technology Partners

June 21, 2018

This month, we are proud to present our newly refreshed website to clients, colleagues, and indeed the world!

This latest update to Capacity’s online presence is inspired by our dynamic client base and the increasingly important role of technology in the fulfillment sector. The site has been updated to make it easier for visitors to find what they need and learn quickly about order fulfillment, while the visual refresh that accompanies it provides a cleaner, more contemporary view of what we do. Continue reading Welcome to Our Updated Website

May 23, 2018

When it comes to cosmetics (and a great deal else in life), Oprah is a name trusted around the world. So, when the big “O” recognizes a beauty product, you know it’s going to be good!

Such is the case with our clients Korres, who we are happy to report were among the winners of O Magazine’s spring beauty awards…

Correction:“O-wards.” Continue reading Korres Celebrates with a Distinctive Beauty “O-ward”

May 10, 2018

Have you ever spent hours online looking for a brand you can trust, only to give up and go with the cheapest option? 

How about the time when you found a brand that looked promising on its website, yet failed to continue that great e-commerce customer experience (CX) in the real world when your package arrived?

We feel your pain.

The importance of consistency to the online shopping experience is at an all-time high. Gartner research suggests that 89% of businesses see CX as their primary basis for competition.

Viewed in this light, improving the way customers view and engage with your brand becomes a competitive advantage that contributes directly to your bottom line.

Continue reading 4 Ways to Enhance Your E-commerce Customer Experience