Despite all of the alternative plans and ever-evolving restrictions, it’s been a busy summer here at Capacity. We’re happy to report that during this period, our superstar team exceeded all expectations and processed the company’s 30 millionth order!
Following hot on the heels of handling our 20 millionth order during the 2018 peak season, processing another 10 million within 18 months demonstrates just how much online retail has accelerated.
Fueled by increasingly connected customers and the greater trust in online ordering that has been an unanticipated side-effect of the ongoing pandemic, eCommerce is more important than ever. Capacity’s team and technology have proved more than capable of handling everything the rapid growth of online retail can throw at the company.
It is fitting that one of Capacity’s long-standing clients pushed the company past its latest milestone. An iconic beauty brand lauded by fans and influencers alike ran its annual promotion, creating an order spike bigger than ever. Our experienced client team designed a specific fulfillment plan to maximize throughput on the items that were part of the sale. After a week of massive volume, things are back to normal and the brand’s delighted customers got everything they expected, quickly and conveniently.
Of the achievement, Capacity’s Chief Commercial Officer Noah Sange said:
“It is a testament to our deep relationships with clients and the Capacity team’s exceptional performance that we mark this milestone at such a crucial time. As the economy attempts to ramp up after a difficult period, this news shows the value of trusted partnerships and creative teams who passionately obsess over every detail of the work they do.”
With a new permanent HQ in New Jersey now open and expansion plans for other key US locations in the works, we are investing heavily to do even more in the near future, better serving existing clients and attracting new partners.
From high-growth beauty brands and health products to established retail names in spaces like consumer-packaged goods, electronics, and apparel, we continue to be the first stop for companies searching for a reliable, scalable, and flexible fulfillment partner.
To speak with an expert about urgent fulfillment needs, please call (732) 745-7955 or visit our contact page.