(and clients happy)
Fulfillment Technology You Can Trust
Just as our people provide the passion that drives Capacity, our order fulfillment technology provides the calculated guidance and reliability that keeps products moving and end customers happy.
Our ecommerce expertise and experience as a trusted EDI partner allow seamless integration of diverse technology platforms. Data flows in from many different sources: it can easily overwhelm less prepared organizations. We make it simple for our clients to keep track and maintain control.
From EDI to WMS
ELECTRONIC DATA INTERCHANGE
EDI is essential to servicing major retailers. Without the ability to conform to their routing requirements, sales are lost, or never happen. We ensure our clients can tell all of their retailers that they can comply with their requirements. With more than 300 EDI trading partners, Capacity provides the platform to scale up when you need to.
Ecommerce order fulfillment is how we got into the fulfillment business, shipping thousands of orders direct to consumers daily. We know how much it costs to acquire each customer and how critical their satisfaction is to your success.
Warehouse management system
We work with best of class, tier-one providers of Warehouse Management Systems (WMS). These powerful software platforms allow us to track each item of your inventory throughout our facilities via individual barcode labels and barcoded locations.
Online client portal
Capacity’s Client Center is a powerful online tool that provides clients with complete visibility of their inventory and orders. Our portal is 100% proprietary and under constant improvement to adapt to your business.
Real-time visibility of warehouse activities, including inbound and outbound goods, inventory levels, order movement, receiving and returns, shipping costs, and more.
Carefully implemented and managed integrations with retailer systems through EDI, websites through FTPS and API, and with ERPs by all of those methods. Our approach ensures greater compliance with retailer requirements and reduces exposure to costly chargebacks. It also improves dropship capabilities, ensuring fast and friendly order fulfillment direct to consumer, to stores, or to distribution centers.
Our clients take advantage of our flexibility to adapt to changes in their systems as they expand. They enjoy more responsive fulfillment operations with the support of our in-house IT team of programmers and integration experts.
Custom reporting solutions that allow you to monitor exactly how your supply chain is moving and flag areas for improvement. Custom report templates already built are available to all of our clients, offering real-time information.
Increased customer satisfaction resulting from increased visibility and delivery efficiency. Execution is what drives all of our processes and people: getting our clients' products to their customers on time, all the time.
Even the latest technology needs a skilled human touch to keep everything on course
With decades of EDI experience and our dedicated in-house IT team, we provide the kind of customized ecommerce fulfillment solutions that help our clients to do more - delivering more value to customers, faster turnaround times, and real-time visibility of supply chain operations.
To learn more about how the integration of our fulfillment technology can improve your order fulfillment, or to schedule a live demonstration, please contact us today.
Our innovative partners
Our clients work with Capacity to deliver a seamless ordering experience for their customers. We in turn work with top service partners to provide best in class fulfillment technology. From the high-efficiency picking systems provided by Lightning Pick to the robust material handling solutions sourced from ABCO Systems, we pride ourselves on finding the most innovative technology partners to deliver more for our clients, and getting the best work from those partners.