Capacity LLC - Pick and Pack Warehousing


The Capacity Difference

Fulfillment may not be sexy to most. Order fulfillment is not a topic that usually provokes a lot of excitement in others. It's our passion that sets us apart from other service providers. A passion for our clients' businesses; a passion for their products; a passion for doing the work that others can't or won't do as well as we can. Now that is sexy.

Our quality of service results from our can-do approach. That and the skills that come with our team's extensive experience are at the heart of our culture. Capacity's on-the-ground expertise is key. We're steeped in value-added services, EDI and e-commerce technology and fulfillment, as well as managing fulfillment and assembly programs on both coasts. With Capacity you get a single provider for all of your fulfillment needs (including some that you may not even know yet!)

If a job seems out of the ordinary, trust Capacity to provide the extraordinary. We do the basics well, but it's the unexpected where we excel. That's where we are at our best, and where our clients experience the difference of working with Capacity.



For every fulfillment challenge, Capacity creates a solution.



Avoid potential delays and increased shipping costs.


Bi-coastal facilities that make the most of both coasts, reducing transit times and inbound/outbound shipping costs.


Integrating shipping systems without leaving gaps in data availability, data transfer, and reporting functions.


A warehouse team with decades of EDI experience and dedicated in-house IT resources guarantees a quick response and resolution to tech questions.


Researching and securing the best freight and fulfillment rates available.


Established relationships with freight providers and preferential rates deliver cost savings, and in-house experience provided to deliver a one-stop shop for all of our clients' fulfillment needs.


Establishing clear communications between warehouse and client functions.


Real-time visibility via our online portal, backed up by a dedicated client account manager (CAM) to quickly resolve any issues. Our CAMs are selected for and trained to have operational expertise and spend time with the team on the floor to ensure good outcomes.


Capacity Culture


“We like to swim the Atlantic or
the Pacific on a big day...”

In order to do things differently, it is essential to work with businesses that are passionate about making a difference. At Capacity, we're proud of our team's experience, attitude, and the energy we bring to a tough, uncompromising industry.

Those traits we value in our employees make for a company with a strong desire to understand our clients' businesses and to provide the kind of fulfillment solutions that they thought were out of reach. When the decision has been made to call in the cavalry, to expand operations, and to take your business to the next level, Capacity is the chosen provider to the most discerning clients. Our approach is what makes Capacity a trusted fulfillment partner, not just another service provider.

When our clients need to speak to someone, we have on-site experts available. When our clients want to think creatively to improve product packaging, we have the experience, vendors and equipment to make it happen. And if our clients just want to reflect on another crazy day navigated successfully, we're there to bond! Perhaps it's because we know just how much energy goes into getting product on the shelf, but seeing our clients' brands in stores nationwide gives us a charge that never goes away. When our clients meet or speak to any of our team members, they understand how Capacity is the difference that helps to build their businesses.



Leadership Team

Prior to founding Capacity, Jeff served as Senior Consultant at Sigman/Kaiden Consultants, working with clients to develop warehouse designs and implement material handling solutions, including Sears' outsourced shoe handling facility, and Fresh Direct. Between 1990 and 1995, he worked as project manager on the design, financial modeling, development and construction of private sector infrastructure projects in Southeast Asia with Hopewell Holdings Ltd. of Hong Kong and the Keppel Group of Singapore. Jeff holds a degree in Civil Engineering and Operations Research from Princeton University.


Prior to Capacity, Arlen served as Finance Director and Controller of Fulcrum Analytics Inc., a leading customer relationship management firm. Arlen oversaw the day-to-day management of Fulcrum's finances and operations, and led efforts in acquisitions, financing and public registration. Previously, Arlen worked as a Senior Associate with JP Morgan Chase (NYSE: JPM) and as an Assurance Manager with Arthur Andersen. Arlen received an MBA degree from NYU's Stern School of Business (Finance and Entrepreneurial Management) and a BBA degree from University of Wisconsin (Accounting). He is a Certified Public Accountant.

Prior to Capacity, Thom was with Morgan Stanley & Co. (NYSE: MS) for seven years. In his last position, he was the Manager of the Mutual Funds Group at Morgan Stanley Investment Management. In that role, Thom handled the business administration and corporate governance of the Morgan Stanley Institutional Funds, with over $50 billion in assets under management, and 12 NYSE-listed emerging markets country closed-end funds. His responsibilities included investment banking and investor relations for the Institutional mutual funds, as well as work with the boards of directors of the funds. Prior to joining Morgan Stanley, Thom was a Project Manager for Bottomline Technologies (NASDAQ: EPAY), implementing electronic payment systems for clients including Fidelity, State Street Bank and Trust, and John Hancock. Thom holds a degree in English from Princeton University.

Dan Butera

Daniel has over 16 years of experience in supply chain and fulfillment, most recently joining Capacity LLC from, where he held the position of Vice President of Operations. Daniel was directly responsible for Fab’s strategic development of a world-class service operation, reducing click-to-ship time to less than one day. Along with the daily management of all supply chain and e-commerce fulfillment activities, he was also responsible for building Fab’s own distribution center from the ground up. Prior to, Daniel held similar positions with companies such as The Swatch Group, Ralph Lauren, and Fendi North America where he oversaw North American logistics operations. Prior to embarking on his own professional path, Daniel spent many years working in the manufacturing industry where he managed factories both domestically and abroad as part of a family business. He has an in depth understanding of wholesale, direct to customer ecommerce, and retail fulfillment.


Tony has over 18 years of experience in distribution center management, traditional and e-commerce, retail and wholesale. Tony was formerly Director of Retail and Wholesale Operations for Kenneth Cole in New York and served as E-commerce Operations Manager for Prior to that Tony served as Logistics Manager for Nordstrom, in Seattle and in Memphis. He was a Hub Manager for United Parcel Service in Los Angeles, CA, and subsequently Air Zone Operations Manager there. Tony holds a degree in Business Administration, with Music Minor, from University of Southern California.


Prior to Capacity LLC, Karim worked for over a decade in operations and logistics with a focus on e-commerce, retail and wholesale markets. Karim was formerly an Operations Manager of Unit Sort at Fresh Direct in New York and an operations manager at Paragon Sports. He also worked as the Director of Operations at LBU Inc. a leading accessory manufacturer. He has consistently managed large scale distribution centers and associated staff. Karim was educated in France and attended The University of Seine St Denis.

Prior to Capacity, Joe served as Director of Application Development with Kimco Realty Corp. (NYSE:KIM), a real estate investment trust (REIT) that is North America’s largest publicly traded owner and operator of open-air shopping centers. Joe oversaw the day-to-day management of Kimco Realty’s applications ranging from custom software development, off the shelf solutions, and mobile application development. Joe holds a degree in Electrical and Computer Engineering from Rutgers School of Engineering.


Trusted Partners

If you want to secure the best shipping rates and service, you need to have a seat at the negotiating table. Our established relationships with some of the biggest names in the business give you the leverage to command quicker response times and secure rates that others can't access. Decades of connections aren't something you can develop overnight, but choosing the right fulfillment partner is one of the best ways to get off the sidelines and into the game.