Category: Customer Experience

Insights around delighting customers through frictionless fulfillment and exceptional unboxing experiences.

Are You Paying to Lose Customers?

Every wrong order is more than a shipping error. It’s a potential lost customer.Use our free tool to see…
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Experience and Expertise

Why a High-Growth, Influencer-Driven Beauty Brand Made the Move to Capacity Highlights It was late 2021 and this brand…
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In Pursuit of Operational Excellence

Capacity identified unallocated inventory for The Perfect Jean, rapidly developed a solution, and ensured a successful holiday season.
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The Definitive Guide to 3PLs: Engineering Your Brand’s Growth

Your brand is ready to scale. Your vision extends beyond today’s success to tomorrow’s possibilities. Let’s ensure your fulfillment…
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Inventory Financing: A Crash Course with Capacity Partner, Kickfurther

Inventory funding offers a flexible and efficient solution for businesses facing cash flow challenges. By partnering with innovative providers…
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What Promising Brands that Scale Rapidly Tend to Have in Common

Fulfillment expertise gained over years in the industry. Insights on common factors driving rapid growth for brands across verticals…
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Should You Change Fulfillment Providers? Probably, But Not Right Now.

Don’t look now but Black Friday is roughly 50 days away. If you’ve been less than happy with your…
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How Hair and Skin Care Brand, Fur, Leveled Up its Fulfillment Game

Fur, a rapidly growing hair and skin care brand, faced challenges with unpredictable D2C order ship times and increasing…
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Fulfillment 101: The Warehouse Invoice

The warehouse invoice is a crucial document in the brand-fulfillment provider relationship, going beyond just a bill for service.…
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