Category: Customer Experience

Insights around delighting customers through frictionless fulfillment and exceptional unboxing experiences.

Fulfillment 101: The Warehouse Invoice

The warehouse invoice is a crucial document in the brand-fulfillment provider relationship, going beyond just a bill for service.…
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Streamlining E-Commerce Operations with NetSuite and Shopify Plus Integration

In the competitive world of e-commerce, success often hinges on the ability to operate efficiently while delivering an exceptional…
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Capacity Revamped r.e.m. beauty’s Ecommerce Fulfillment Operation in 8 Days

Discover how Ariana Grande’s r.e.m. beauty scaled fulfillment operations to meet demand while keeping customers happy – in just…
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6 Signs It’s Time to Change Your 3PL (And How to Make the Switch)

For growing brands, partnering with a third-party logistics provider (3PL) is a strategic move that allows you to focus…
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Plans to Scale in the UK and the EU?

Capacity and Prolog Have Your Answer. Today we are excited to officially announce our partnership with Prolog Fulfilment, a…
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Anti-Diversion: How 3PLs Tackle Theft

Here are theft prevention anti-diversion best practices brands should look for in their 3PL.
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Sustainable Logistics: Balancing Green Initiatives and Business Success

As terms like “green logistics” and “sustainable logistics” gain traction, retail brands are reevaluating their supply chains to uncover…
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Seamless Logistics Solutions: Capacity and Loop Returns Partnership

Capacity and Loop Returns have entered into a partnership to optimize e-commerce logistics and tackle the longstanding issue of…
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3 Key Hair Care Trends Shaping the Sector

The hair care sector is evolving. Once renowned for one-size-fits-all products and “here comes the science” moments in its…
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