Building Brand Affinity
Grow and scale with value added fulfillment services
Delivering Experiences
Through customization, presentation, kitting, packaging, gift set assembly and labeling, we help brands leverage fulfillment to deliver picture perfect experiences that build loyalty.
Elevating Customer Value and Satisfaction
Kitting
Our kitting services allow brands to neatly deliver multiple products in one unit, consolidating shipping and reducing waste — all while keeping customers happy and loyal.
Gift Set Assembly
When the unboxing experience means everything, Capacity is your partner to create unique, beautiful gift sets. From special packing materials to premium box design, we help brands make moments worth remembering.
Packaging
We know how important packaging is to brand building. That’s why we make sure that your products are perfectly packed to your exact brand specifications before they head out for delivery. From retailer and quantity repacking to variety/combo packing and gift wrapping, we’re ready to help you deliver on your brand promise.
Labeling
Our labeling capabilities allow brands to track and monitor inventory in real-time, through our client portal. Also on the labeling menu: UPC labeling, retailer-specific labeling, tamper-evident labeling, government/FDA labeling, and product/brand relabeling.
Frequently Asked Questions
Kitting and assembly involve combining multiple individual items into a single, pre-packaged unit (a kit) to create a new SKU. This strategy reduces shipping costs and improves efficiency.
Assembly physically joins components into a finished product. These services streamline operations, enhance customization, and reduce inventory management efforts.
Common applications include subscription boxes, promotional bundles and product kits.
Kitting takes separate, individual items (each with its own SKU) and grouping them together into one new package that is assigned a single new SKU. The items remain independent and can be disassembled. Kitting is often used to accelerate picking/shipping and can improve inventory management.
Bundling is a marketing strategy in which multiple related items or services are packaged together and sold as a single unit. Bundling is often employed to increase average order value and boost sales of slower-moving products.
Assembly is the process of physically connecting, attaching, or assembling multiple components to create a new, finished, and often permanent, end item. Assembly can help reduce manufacturing, labor, and shipping costs.
A 3PL doing its own kitting directly within its warehouse, rather than outsourcing to a third party, typically ensures faster fulfillment times, lower costs, improved accuracy, and tighter quality control. By assembling kits in-house, the 3PL eliminates the delays and errors associated with transferring goods between vendors or bringing in contract labor.
Kitting for PR boxes and influencer programs involves assembling multiple items – such as products, branded merchandise, and marketing inserts – into a single, custom-packaged unit before shipping. These pre-assembled kits are designed for high-impact unboxing experiences and secondary promotion through media coverage and/or social media. PR boxes require extra special attention and pinpoint accuracy.
For larger, high-volume brands, PR boxes are often handled by the brand’s 3PL. Following brand specifications, the 3PL can handle the custom kitting and assembly while accounting for how the PR boxes are impacting overall inventory. The 3PL can also leverage its carrier networks for faster delivery, ensuring PR boxes reach recipients on time.
With the right experience, infrastructure and capabilities, yes, a 3PL can handle subscription box assembly at scale. This is most often achieved through batch kitting and assembly, tightly integrated order processing and inventory management systems, scalable labor and space, tight inventory management and quality control, and optimized carrier selection based on parameters like parcel weight and destination to reduce shipping times, and costs.
Kitting can support seasonal or limited-edition launches in a variety of ways. The strategy can increase average order value, speed up fulfillment, and create a general sense of urgency among consumers. Specialized thematic kit packaging can spark customer happiness and social media sharability. Kitting can also blend in slow-moving, older inventory with popular new items, ultimately clearing out stock.
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