Introducing No Two Days the Same: Stories and Tools for Ops Pros

If you work in operations, you know the truth: no two days are ever the same.

One day, everything is running smoothly: orders ship on time, inventory is in sync, and your team feels unstoppable. The next? A supplier misses a deadline, a system hiccups, and you’re doing triage before your first cup of coffee.

Operations is a high-stakes, behind-the-scenes world. It’s dynamic, human, and often underappreciated, and that’s exactly why we’re launching No Two Days the Same, a new series of stories and monthly-ish email series built for ops professionals.


What You’ll Find in the Series

No Two Days the Same is designed to deliver practical value and real stories for ops pros. You might see:

  • Ops Stories: Lessons from the people who live and breathe operations, from warehouse leads to SVPs.
  • Field Notes: Short, honest snapshots of the messy, human side of ops work.
  • Practical Tools: Checklists, processes, and templates that actually make your job easier.
  • Timely Insights: Quick takes on what ops professionals need to know about AI, tariffs, retail trends, and more.
  • Behind the Ops: Lessons and stories from our own team at Capacity, sharing what we’ve learned.

Why We’re Doing This

We’re a 3PL, yes, but more importantly, we’re ops people. We know what it’s like to lead under pressure, to keep promises that other teams make, and to solve problems no one else sees.

Most content aimed at operations professionals is either:

  • Too technical to apply without a deep-dive workshop
  • Too generic to be useful
  • Or worse, just another sales pitch

No Two Days the Same is our answer: a space to learn, share, and celebrate the people who keep brands moving. Check out our first two stories: 

Mentorship in Beauty Ops: Lessons from W’s SVP, Nick Bracken

Ops Bibles, Circular Org Charts, Profitability and Sharpies


We’d Love for you to be a Part of This

Have a story to share? We’re all ears. 

Want No Two Days the Same delivered to your inbox once a month or so? Subscribe here. 

Prefer to just follow along for real ops talk that respects your time? Follow us on LinkedIn.

Because in ops, no two days are the same. Let’s talk about them.