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Meet Ryan


Ryan is the newest member of our sales team, but not new to the industry. He has been in the fulfillment, logistics and technology space since 2012 helping Ecommerce brands and retailers deliver the value of speed and accuracy for an improved end customer experience. He started his career at TradeGlobal (a Singapore Post Company), then transitioned to Radial Inc, (a Belgium Post Company). Ryan lives in Ohio, where he also earned his BA degree in Communications from The Ohio State University.  Connect with Ryan on LinkedIn.

Keep reading to learn more about Capacity

We Answer to You

Not investors. Not the market. Not shareholders. At Capacity, we’ve built a customer-centric culture that puts your success above all. Our deep industry experience combined with the right mix of customer engagement and fulfillment technology is how we get there. Read below for what else sets Capacity apart.

Our Process

Experience, Expertise, In-House

Our engineers and programmers design your fulfillment systems and solutions in-house. 
At Capacity, our fulfillment systems and solutions are designed in-house. 
No third parties. No contractors. 
Our industrial and software engineers bring decades of technical expertise and deep familiarity with not just what we build, but how and why. With that level of control, we’re able to deliver efficient, innovative solutions that scale.

Preparing for Launch

Onboarding dives deep into your brand’s story and vision, mapping out your product lines, inventories and distribution strategies. 
A true collaborative effort, Onboarding pulls in our sales, relationship management, finance, account management, IT and engineering teams. With your team, we conduct a comprehensive discovery, assess products, document IT integrations, determine warehouse locations, optimize layouts and define live order testing requirements.  

Communication, Clarity, Action

Throughout your relationship with Capacity, our client services team delivers proactive engagement, data-driven insights, strategic recommendations and rapid issue resolution and escalation. 
A steady, predictable communications cadence keeps everyone on the same page and your business growing.

We Can Solve Your 3PL Problems

Retail fulfillment

Non-EDI retailers can require a significant amount of compliance, including product preparation and transportation routing requirements. At Capacity, we provide dedicated Client Account Managers (CAMs) training and documentation to ensure our clients shipping to retail meet those standards. With an expert always available and the latest technology to back them up, our retail fulfillment services greatly reduce exposure to chargebacks..

EDI fulfillment

Capacity’s technical expertise and long-established ties with retailers’ EDI compliance groups furthers brands’ goals. We show excellence in our key retailer relationships, including Sephora, Ulta, QVC/HSN, Nordstrom, Macy’s, and many others. We offer a proven and reliable approach to bringing new retail partners online as quickly as possible.

Our Technology

  • Real-time visibility
  • Data analytics and visualization
  • Key integrations through partnerships
  • Ecommerce, ERP, and EDI integrations
  • Material handling hardware and software

Our Clients

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Our Team

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Our Partners

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FAQs

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Let’s get your business moving

Ready to take your business to the next level? Let’s talk!