Order Fulfillment

delivering The full spectrum of fulfillment

We take on order fulfillment from the simple to the complex

Our clients count on us to step in and provide the appropriate fulfillment solutions for their unique needs. Our flexible space and strategic locations give Capacity’s clients full control over inventory levels, intake speed, and outbound product movement. The ability to easily adjust stock levels in either direction helps to keep down the costs of capital invested in inventory. Order fulfillment also requires the right technology. With a dedicated team of in-house IT experts to answer questions and tailor programs to their needs, our clients never wait for key reports or wonder when a critical issue will be resolved.

Our comprehensive list of services
sets us apart

To be a true fulfillment partner, you have to provide all of the services and experience expected of our industry, while also offering the creativity to solve unique supply chain challenges. Seamlessly blending those key qualities into our service offering is what makes Capacity a strategic partner, not just a service provider. Our fulfillment services include and go beyond the following.

Ecommerce Fulfillment

We love ecommerce fulfillment: we find it fun and rewarding. Coming into a thousand single line item orders on the Sunday shift and completing them before lunch does provide a buzz not to mention a feeling of accomplishment. The complexities of supporting ecommerce fulfillment for color cosmetics, high-touch gift wrapping requirements, gift notes and more: we love that stuff.

Retail fulfillment

Non-EDI retailers can require a significant amount of routing compliance. At Capacity, we provide dedicated client account managers training and documentation to ensure our retail clients meet those standards. With an expert always available in our warehouses and the latest technology to back them up, our retail fulfillment services greatly reduce any exposure to chargebacks.

EDI fulfillment

EDI, or Electronic Data Interchange is very demanding, but necessary to ship to most major retailers. It requires a culture of adherence to processes and procedures if a business is to survive and thrive. Capacity’s technical expertise and established ties to retailers’ EDI compliance groups helps further our clients’ business goals and achievement of excellence. We demonstrate that excellence with key retailer relationships that include Sephora, HSN, Nordstrom and Macy’s, and many others. We offer a streamlined and robust approach to bringing new retail partners online.

Pick and Pack

We manage a broad range of order picking, packing, and product shipment operations. Where pick and pack services are required for sales reps, buyers, marketing partners, or any other stakeholder, Capacity delivers. Anywhere, anytime, we bring the same sense of urgency, passion, and commitment to accurate order fulfillment.

International fulfillment

We can ship to any destination in the world that the Department of Homeland Security allows. Our Known Shipper status with the TSA and DHS means we can rapidly expedite global fulfillment needs, inbound as well as outbound.