Pick, Pack & Ship
Capacity utilizes many technologies to pick, but two main operational methods: RF picking with a handheld device or paper picking with bar coded picking documents. The choice of operational method is driven by the client and product type. Capacity creates custom packaging for clients with a distinctive presentation that communicates their brand consistently and enhances customer experience. We have cultivated a “green” approach since inception over 10 years ago, with our default shipping materials being new recycled corrugated boxes and crumpled craft paper. At Capacity we utilize and partner with UPS, FedEx, USPS and all major trucking companies, from small packages to full trailers. We keep it simple – pick, pack and ship.
E-commerce
Capacity has been providing fulfillment for e-commerce clients since inception. We founded our business with NetGrocer.com, shipping dry groceries direct to consumers. We honed our packing technique putting Tide and Doritos in the same box. We like to joke that we dropped a lot of sample packages off of our 30 foot high warehouse roof, but it’s true, we did. We offer our clients the ability to send an aliased email with tracking information, from our client to their customers, the moment the customers’ order ships. We offer same-day fulfillment and no ‘rush’ charges for urgent orders.
Warehousing and Distribution
One of the country's leading fulfillment resources, Capacity LLC is serving numerous clients in all areas of b-to-b and b-to-c marketing, including HSN, QVC, catalogs, online shopping and literature fulfillment. Capacity LLC operates from three facilities in New Jersey totaling 320,000 sq-ft, and a 200,000 sq- ft facility close to the Los Angeles and Long Beach ports.
Capacity LLC ships to some of the largest distributors and retailers in America every day. Retail fulfillment is extremely time sensitive and requires that goods be delivered to the right place, at the right time and in the right way. Capacity LLC will ship your products to your retail partners on time and help you avoid costly charge backs resulting from incorrect processing of orders.
EDI & Client Systems
EDI (electronic data interchange) is a standard of structured data transmission between major retailers and their vendors, our clients. From testing to implementation to going live – we handle the process 100% on behalf of our clients. We map and transmit files, create and apply custom UCC-128 barcode labels and generally comply with all of the retailer’s routing requirements. And we have the confidence in our systems and people to take responsibility for the work we perform if chargebacks occur.
Systems Integration
Our in-house systems engineers have integrated with over a hundred platforms, ranging from e-commerce platforms (Magento, Volusion, many others) to enterprise resource planning systems (ERPs) like Oracle, Microsoft Dynamics. Our systems export into desktop accounting applications like QuickBooks, so double data entry is a thing of the past if you select Capacity’s services. Many of our platforms are proprietary, including our client-facing online tools, so customization is available and ongoing. And enhancements we create for clients are shared among all.
Transloading
Capacity has been selected by top retailers like American Eagle, transloading thousands of containers annually. Our four facilities have been selected in part for their optimum locations near the three largest ports in North America: Long Beach/Los Angeles and Newark/New York. This means rapid and inexpensive drayage for our clients’ containers from the port to our facilities and quick turn for stripping boxes and reloading them onto road or rail trailers. We turn almost a hundred containers on a busy night, all tracked through technology which locates every container and trailer in our yard and every P.O. for our clients.
Transportation Logistics
Increasingly, the global marketplace requires additional logistics capabilities to sell to diverse markets. Capacity is prepared to assist client with all aspects of those challenges, ranging from freight forwarding via air or ocean, customs brokerage, intermodal transportation and more. We are a known shipper of record and have several IATA certified managers on staff, able to ship a wide variety of commodities worldwide. Whether it’s Alberta or Australia, we can help you deliver your goods to your customers. Additionally, we enjoy partnerships with clients from all over the world: the United Kingdom, continental Europe, and beyond, and are prepared to help with all of the logistics of importing and distributing products in the United States.
Routing Guide Compliance
Retailers have numerous requirements for their vendors, Capacity’s clients. These can be as detailed as a full-blown EDI integration, with custom labeling and truck routing requirements, or just a written compliance document. Whatever those requirements, they generally have teeth in the form of chargebacks: deductions from vendor’s invoices in the case of non-compliance. Capacity has many years of expertise which we have built into our databases and proprietary applications, which capture details of the ‘rules of engagement’ with over 60 major retailers. Whatever your retailer/customer requires, we can comply with on your behalf: ASNs, advance shipping notices; shipments to stores or DCs, distribution centers; and so much more.