Subscription box fulfillment requires a bit of decoding and proprietary Standard Operating Procedures, also known as, SOPs. We follow standard Current Good Manufacturing Guidelines, yes cGMPs, for handling all of our clients’ SKUs, stock keeping units. We adhere to strict documentation, line clearance and setup procedures, utilize client-approved production samples, and handle everything through our online portal and inventory management procedures. We have partnered with Nulogy to provide best-in-class visibility into all of our value-added services, including subscription box and more.
“When we started BirchBox’s business of creating custom boxes for brands and consumers, we knew we needed a subscription box fulfillment partner with a shared vision and an understanding of how to delight our customers.”
Matthew Hertz, Founder Second Marathon
From 5 to 125 in no time
Capacity was the first subscription box fulfillment provider for Birchbox, right after they realized that they needed to expand their ability to craft more boxes without sacrificing service or customer experience.
In one year we helped them scale from 5K boxes a month to over 125K. Since then we’ve helped numerous brands execute on their own unique offerings, including literally thousands of niche box offerings. We have detailed SOPs driving quality and efficiency throughout the process.
- Assigned SKU (Stock Keeping Unit)
- Dedicated Assembly Team
- Per Unit Costing
- Optimized, Client-Selected Shipping Services
- Stock and Ship Supplies Availability