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We pick
pack
and ship

data-driven fulfillment
solutions to delight
your customers

    Our 257,000 SF facility is now open in Indiana, ideal for brands wanting to ship out of the midwest

    Listen in on a webinar about warehouse automation myths. Learn more here

    If your peak season was painful, here’s how Capacity can ease the pain

our engineered solutions and
obsessive onboarding
build ecommerce
and strengthen retail

obsessive
onboarding
Tailored
engineered solutions
  • “What brought us to Capacity? It was their reputation, references, their investments in technology and growth and a focus on continuous improvement.”
    Laura Shaff COO
    Moon Juice
  • “We have been partners with Capacity now for over 15 years and they’ve clearly demonstrated that they’re there to help us scale our business to where we want to be, no matter how daunting the challenges.”
    Jacqui Doran, Executive Director, Operations
    Korres USA
  • “Our partnership we have with Capacity is exactly what we need and value when growing our brands in the US and beyond.”
    Sharon del Valle, General Manager
    KOSÉ America

fulfillment – the Capacity way

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COMPREHENSIVE
ORDER FULFILLMENT
AND WAREHOUSING
IN THE US, UK AND
NOW IN ASIA

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Partners with
brilliant ideas
and products

Client Experiences

4 Ways a Fulfillment Partner Can Improve Customer Experience

March 22, 2021

A fulfillment service is often the last party to touch your product before it heads out the door to your customer. You know that any delivery delay is a problem for your brand reputation, but have you considered how much potential exists to actually improve customer experience by working with your fulfillment provider?

As close partners of the clients we serve, we understand that our services are effectively an extension of their brand. As such, there are numerous ways we can work together to enhance how the customer experiences the products we send.

This article examines four ways to make that happen and we hope it sparks a creative conversation with your fulfillment team….

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