March 31, 2016

We’ve been at this for a long time. With more than 15 years in the fulfillment business and decades of collective experience in and around the supply chain, it’s fair to say we’ve seen our share of changes.

Capacity was founded in 1999, so we can claim to have operated in something of a pre-digital era — or, at least, a time when Wi-Fi wasn’t the first thing people asked about when they walked in the door!

We are often asked what kind of changes we’ve seen over the years and thought answering this would be an appropriate way to end our month exploring the ongoing evolution of order fulfillmentContinue reading Ask Capacity: How Has the Fulfillment Business Changed Over the Years?

May 1, 2015

Last month we held a webinar to explore the fundamental elements of order fulfillment. Capacity’s co-founder and CSO Thom Campbell identified five key areas to focus on if you truly want to develop a fulfillment process that keeps customers coming back to your business time and time again.

To follow up on that event we’ll be unpacking each of these elements in more detail. Today we look at fulfillment consistent with your brand, and you can read the rest of the entries in this compelling series under the tag Fulfillment Fundamentals. Continue reading Fulfillment Fundamentals: Brand Consistency

March 30, 2015

Our recurring “Unpacking” series digs into the deeper meaning of commonly used terms and trends in the supply chain world that prompt a lot of questions. You can read all of the previous entries here.  

Today we’re unpacking value-added services and the kind of additional activity that your business can incorporate into this final few miles of the supply chain.  Continue reading Unpacking: Value Added Services in Order Fulfillment

November 20, 2014

Updated: December 17th, 2015
We all know by now that, for many brands, the packaging is as important as the product. A visually appealing package speaks to both the content and quality of the product inside.

More often than not it’s the appearance that product managers focus on to stand out from the crowd. That’s a competitive criteria where it can be tough to stand out though (trust us, we have a hand in creating a lot of great packages each and every day!)

If that’s true of your product category, it might be time to  add “tactility” to the list of qualities that your higher-end product packaging should exhibit. Continue reading Can’t Stand Out? Pump Up Your Product Packaging!

November 13, 2014

Our business brings us into contact with some outstanding organizations and individuals. As our Chief Strategy Officer Thom Campbell explained in an interview earlier this year, it’s the passion for people in the supply chain world that really drives our efforts.

With that in mind, and the occasion of Thanksgiving fast approaching in the United States, we thought it would be worth taking the time to focus on some partners and vendors that we believe represent the best of our profession. This is our “Vendor Spotlight” series, and this week we’ll focus on our New Jersey neighbors Micara Trading.

Micara Trading Logo

 

 

Vendor Spotlight: Micara Trading

The relationship we have with Micara Trading and owner David Weisfelner goes back quite some time, and with the company’s 30+ years in the industry that won’t come as much of a surprise.

Sewing machine close upMicara operates in the logistics and distribution field with a strong focus on garment work and special services. These specialties include sewing, steaming, dry-cleaning, price ticketing and odor removal, with many other valuable refurbishing options if a client bringing in a shipment finds that something has gone awry in transit.

Given the potential for damage to garments and the high rejection rates caused by even minor blemishes, expert care is required at both ends of the shipment process, from sourcing to delivery. Decades of experience make for great confidence in the latter part of the supply chain, even in cases where the earlier elements don’t live up to expectations.

In short, what David Weisfelner and his team don’t know about the apparel industry probably isn’t worth knowing, and it’s their clients who benefit from it!  

When you need a quick turnaround and flawless delivery, this is the kind of back up that product planners want to have on their side. As you review the company’s website you’ll notice the same refrain crop up time and again, “problem solving,” “resolving,” “solutions,” and plenty more synonyms to describe the same core value: Micara Trading is an organization that cares about your business challenges and has a passion to help you hurdle them.

One of the reasons our two companies have connected so often over the years is down not only to geographical proximity but also having values that are extremely close to one another. Both companies have been built on a passion to understand our clients and serve them better with each subsequent shipment. We’re both high-touch, hands on service providers with a commitment to solving problems and seeing the job through.

Micara has committed to this superior level of service for three decades and provides a role model for us to keep striving that bit higher with each new piece of work we undertake.

Learn more about Micara Trading LLC’s services and story here on their website.