October 12, 2015

It’s a familiar phrase, but one that has succumbed to the burden of being overused in business circles.

“Think outside the box” is widely understood to mean creative thought, mindfully avoiding the limitations of existing practices and processes.

As problem solvers, it’s an idea that we encourage at Capacity. Even with the need for a robust, structured supply chain to get 99% of orders delivered, it’s that other 1% that holds the risk of failure, which disproportionately affects how customers view your brand. Continue reading Unpacking: Think Outside the Box