October 18, 2017

By now, most of us have heard about Bitcoin, a digital currency that divides opinion in the finance sector. But while Bitcoin is alternately being hailed as the future or decried as a fraud, its underlying blockchain technology is the real treasure for other industries.

So what are the potential applications for blockchain in the supply chain environment?

That’s one of the questions we’ll explore in this article, as well as the potential restrictions and downsides of the technology.  Continue reading As Financiers Argue Over Bitcoin, Others See Potential for Blockchain in the Supply Chain

April 5, 2017

As any employer will tell you without hesitation, getting the right team in place is important. Yet actions speak louder than words and, in some business sectors, the actions of employers seem to contradict the company’s stated position.  

This is inevitably true of the supply chain sector, one of many industries moving very deliberately towards technological developments that could displace human workers with automated systems.

From the automation of order fulfillment and self-driving delivery vehicles to planning software and artificial intelligence handling service questions, empowering employees seems to be on the backburner when set alongside the latest technology.  Continue reading What It Means to “Trust the Team”

March 23, 2017

“By failing to prepare, you are preparing to fail.” ~Benjamin Franklin

Peak season preparation is always on the mind of fulfillment professionals. For some brands, the holiday season represents as much as one-third of total annual sales and defines whether or not the year is a successful one.

Forecasts predict sales growth of around 4% in the retail sector during 2017, mostly driven by sales at the tail end of the year. As we approach Thanksgiving, site traffic surges, stores are crammed with consumers, and sales rise quickly. Continue reading Peak Season Preparation: What You Need to Know

January 19, 2017

Every year around this time, many businesses who rely on smooth order handling and seamless delivery have the same nagging thought: Is it time to find a new fulfillment provider?

It’s a valid question. If your brand is built on getting products to customers with reliable speed and in pristine condition, anything that diminishes those qualities also damages the brand.

It’s a competitive marketplace out there and even one negative experience can drive a fan of your brand into the waiting arms of a competitor. Continue reading 5 Ways to Find a New Fulfillment Provider

December 23, 2016

This was a challenging year in our industry.

From January’s disruptive winter storms to Hanjin’s summer bankruptcy and the annual struggle to meet holiday delivery deadlines, not many months went by without significant upheaval.  It’s enough to have fulfillment managers breathing a sign of relief as we head into a New Year.

Supply chain trends rarely adhere to the calendar, of course. Some of the advancements that we expected in 2016 took longer to develop, while others arrived more quickly than anticipated.

Anticipating what comes next is never easy, but that’s our job and we’re happy to give you the best insights we can as another year comes to a close. Continue reading 6 Supply Chain Trends to Watch For in 2017