December 7, 2017

Be careful what you wish for… Black Friday can leave you black and blue.
After a Black Friday/Cyber Monday combination that saw record sales and a surge in online ordering, package carriers are once again struggling to keep up. This week UPS confirmed that some deliveries are delayed, with Shipmatrix research estimating an 89% on-time rate for UPS Express package delivery. In contrast, Shipmatrix pegged Brown’s nemesis FedEx at 94%. Continue reading UPS Delivery Delays Start the Holidays Off Unconvincingly

December 23, 2016

This was a challenging year in our industry.

From January’s disruptive winter storms to Hanjin’s summer bankruptcy and the annual struggle to meet holiday delivery deadlines, not many months went by without significant upheaval.  It’s enough to have fulfillment managers breathing a sign of relief as we head into a New Year.

Supply chain trends rarely adhere to the calendar, of course. Some of the advancements that we expected in 2016 took longer to develop, while others arrived more quickly than anticipated.

Anticipating what comes next is never easy, but that’s our job and we’re happy to give you the best insights we can as another year comes to a close. Continue reading 6 Supply Chain Trends to Watch For in 2017

December 14, 2016

The weather outside is becoming reliably frightful. Unfortunately, the fire this season sets in the supply chain is far from delightful for many of the players involved in the holiday rush.

The annual challenge to meet surging e-commerce order levels and delivery expectations is not one that comes as a surprise to fulfillment professionals. Online sales break records every year. Carriers and warehouse gear up with more seasonal staff every year. Call it the supply chain equivalent of the Circle of Life.

Despite this predictable pattern, every year we always find headlines announcing delivery delays at the major carriers and operational bottlenecks that threaten to hit on-time rates for yet another holiday season. Continue reading Holiday Surge Stretches Carriers and Storage Options to Breaking Point

September 8, 2016

The unofficial end of summer is here and, like many of us, you’re probably wondering where the last couple of months went. It always feels like this part of the year flies by, which means the same is true of the news that impacts our industry. 

Knowing this, we keep an eye on the supply chain so that you don’t have to. In a week where everyone is playing catch up, our recap of the news and views from August will get you back up to speed.  Continue reading Order Fulfillment in Review: August 2016

August 9, 2016

We’re more than halfway through the summer and you can be excused for sleeping on some of the supply chain headlines last month. The sunshine season has a similar effect on all of us!

Thankfully, our team of fulfillment-focused analysts stay up to date with the industry’s news and views so that you don’t have to. As usual, here’s our monthly round-up of all the issues and information that caught our eye during July. Continue reading Order Fulfillment in Review: July 2016