February 8, 2016

In 2016, e-commerce is undeniably the most popular way to connect customers with the products they love.  That makes e-commerce fulfillment the base on which great online brands are built. So far, so simple.

Building the kind of fulfillment solution that satisfies online customers every time they order is not nearly as easy. There are plenty of pitfalls on the road to growing a successful e-commerce site. Many of these revolve around the challenge of getting your goods to customers as quickly and cost-effectively as possible, which is also where errors start to creep in.  Continue reading Common E-commerce Fulfillment Errors (and How to Fix Them)

October 23, 2015

Shipping represents one of the most significant expenses for any business that relies on prompt delivery to customers. Whether you manage a small start-up or a well-known name brand, your delivery promise is key to customer satisfaction, so reducing shipping costs without cutting service levels can be something of a Catch-22 situation.

Fortunately, there are a number of areas to save some money on your shipping, simply because you’re probably spending more than you have to there already. Streamlining in these areas has the potential to yield the kind of cost savings that have a positive impact on your bottom line, while still shielding your customers from any negative impact.

All of this assumes you know where to look, of course, which is where we come in. Continue reading 7 Steps You Can Take to Reduce Shipping Costs