September 29, 2020
It’s been a rollercoaster ride for logistics and supply chain professionals this year, even by the dynamic standards of our sector. With physical retail forced into an extended shutdown and online brands scrambling to fill the void, the stage has been set for a very different 2020 peak season.
For starters, eCommerce is set to spike again. From a steady build to 10%-15% of holiday sales over the past five years, a dramatic surge in that market share is expected this year. Analysts predict up to 3x growth in eCommerce ordering for the 2020 peak, over and above the increases in eComm share of holiday retail sales that were anticipated before the pandemic.
Continue reading 3 Ways the 2020 Peak Season Will Be Different
December 7, 2017
Be careful what you wish for… Black Friday can leave you black and blue.
After a Black Friday/Cyber Monday combination that saw record sales and a surge in online ordering, package carriers are once again struggling to keep up. This week UPS confirmed that some deliveries are delayed, with Shipmatrix research estimating an 89% on-time rate for UPS Express package delivery. In contrast, Shipmatrix pegged Brown’s nemesis FedEx at 94%. Continue reading UPS Delivery Delays Start the Holidays Off Unconvincingly
June 29, 2017
Retailers and consumers will have a new cost to contend with for the 2017 peak season. For the first time in its history, UPS has announced that it will add a surcharge to deliveries made during much of the holiday season.
It remains to be seen how competitors will respond, but shippers must be prepared for the likelihood that the other half of the parcel duopoly FedEx will follow suit. If all peak season shipments are subject to a new surcharge, it will undoubtedly influence how retailers prepare for the all-important holiday period.
Continue reading What the UPS New Peak Charge Means For Your Business
March 23, 2017
“By failing to prepare, you are preparing to fail.” ~Benjamin Franklin
Peak season preparation is always on the mind of fulfillment professionals. For some brands, the holiday season represents as much as one-third of total annual sales and defines whether or not the year is a successful one.
Forecasts predict sales growth of around 4% in the retail sector during 2017, mostly driven by sales at the tail end of the year. As we approach Thanksgiving, site traffic surges, stores are crammed with consumers, and sales rise quickly. Continue reading Peak Season Preparation: What You Need to Know
October 13, 2016
As the retail sector gears up for another hectic holiday season, attention turns to preparations being made by the package carriers to handle the annual rush.
The examination of 2016 holiday deliveries will be no exception, but the way the major carriers are approaching peak season this year is a little different. Alongside the standard strategy of bringing on a small army of temporary workers, both UPS and FedEx are exploring new technology to help them avoid delays and increase efficiency. Continue reading Planning for 2016 Holiday Deliveries Blends Hiring with Hub Automation