January 9, 2021

Happy New Year! Somehow, this time last year we skipped an article on 2020 trends. We can’t claim any kind of clairvoyance, but it’s fair to say that no-one saw what was coming from March onwards.

Fast-forward a year and things look very different, but with some relief and stability hopefully on the horizon, let’s take a look at some supply chain trends for 2021.

Continue reading 5 Supply Chain Trends for 2021: What to Watch

October 6, 2020

As employment remains a question mark for the wider economy, recruitment in the logistics sector is entering a familiar phase: the rush to secure adequate resources to handle the holiday peak.

We’ve already written about how the 2020 peak season will be different to those we’ve seen in recent years. Sales will be extended and the delivery network will be stretched throughout the traditional shipping peak. The surge in logistics hiring is a phenomenon that always accompanies this period, but 2020 marks an acceleration, as well as new challenges around how these seasonal workers will operate.

Our CEO Jeff Kaiden spoke to the Wall Street Journal in September to discuss what we’ve seen in our industry. Continue reading 2020 eCommerce and the Seasonal Hiring Surge

September 29, 2020

It’s been a rollercoaster ride for logistics and supply chain professionals this year, even by the dynamic standards of our sector. With physical retail forced into an extended shutdown and online brands scrambling to fill the void, the stage has been set for a very different 2020 peak season.

For starters, eCommerce is set to spike again. From a steady build to 10%-15% of holiday sales over the past five years, a dramatic surge in that market share is expected this year. Analysts predict up to 3x growth in eCommerce ordering for the 2020 peak, over and above the increases in eComm share of holiday retail sales that were anticipated before the pandemic.

Continue reading 3 Ways the 2020 Peak Season Will Be Different

September 14, 2020

Fulfillment disruption is challenging at the best of times, but pandemic restrictions in 2020 have upended every section of the supply chain.

As consumer purchasing moved online during periods of quarantine, social distancing, and a lingering hesitance to get out into the physical world, existing warehousing and fulfillment strategies went out the window. One long and much-changed summer later, COVID-19 is offering lessons in crisis readiness and business continuity planning to retailers and their fulfillment partners alike.

Our CSO Thom Campbell recently spoke to Sourcing Journal on this subject. He offered the following three traits that proved extremely valuable to companies attempting to navigate the uncertain waters of the pandemic:

  1. Creativity
  2. Redundancy
  3. Adaptability

Continue reading 3 Characteristics to Help Manage Fulfillment Disruption