November 30, 2016

Capacity is proud to announce that we have reached a company milestone in mid-November: more than 10 million orders processed. That’s a lot of products that have passed through our dock doors over the past 17 years.

This landmark figure was passed before the Black Friday/Cyber Monday volume spike, making it even more satisfying to start shipping holiday orders this week! Continue reading Capacity Passes the 10 Million Order Mark!

January 25, 2016

Up and down the East Coast last week, businesses were busy preparing for the arrival of winter storm Jonas. Readying shovels and plows, we all watched the weather forecasts closely and prepared to do some digging.

It’s a familiar feeling here at Capacity. Around the same time last year, we had to handle Octavia, followed by the ominously-named (and eventually underwhelming) Thor.

Over the years, we’ve learned to listen less to the flamboyant names and more to one simple mantra that sees us through: Capacity keeps working, even when the weather doesn’t! Continue reading Capacity Works When the Weather Doesn’t

September 24, 2015

The monthly series Ask Capacity focuses on questions from customers, service providers, and some good friends. We’ll take submissions via Facebook, Twitter, and Linkedin, so feel free to ask our experts if you have a burning desire to learn about a particular fulfillment topic, supply chain trend, or even if you just want to know where to eat in the tri-state area!

Today we answer a question that every company should consider regularly as it grows: how do you define quality? Continue reading Ask Capacity: How Do You Define Quality?

August 19, 2015

They say there’s no use crying over spilled milk, but if the  bill for said spillage were to run into billions of dollars, we can forgive the nation’s retailers for shedding a tear or two.

(At some points during the west coast’s congestion problem, it probably wasn’t unusual to see some operations managers in the fetal position, weeping inconsolably.)

With all of that in the distant past, however, importers can now move onwards and upwards into the next peak season, right?

Wrong. Continue reading Slower Peak Season: West Coast Hangover or Improvements from Importers?