September 29, 2018

The question of FBA vs. 3PL – or Fulfillment by Amazon vs. a third-party fulfillment partner, to be complete – is often skewed by brand recognition.

Everyone knows about Amazon’s reach and influence by now, so it’s easy to assume that means they’ll provide the best experience for your company and clients.

In reality, there are many downsides to moving your orders with Amazon, some of which we’ll cover in this article. Continue reading FBA vs. 3PL: Notes from the CPG Industry on Which to Choose for Order Fulfillment

May 25, 2016

In a month which sees us focusing on driving efficiency, reducing waste, and cutting out unnecessary costs, let us not forget the humble fulfillment provider.

As they’re hard at work behind the scenes, getting products into the eagerly awaiting hands of customers, it’s easy to forget that you should also expect your service provider to be a source of ideas that could save you time and money.

Today, we’ll look at some of the ways in which an effective provider will help you achieve greater efficiency and lower your costs.

Continue reading 5 Ways An Effective Fulfillment Provider Will Save You Money

December 1, 2015

If all that Thanksgiving turkey and leftovers have made the past week something of a food coma-induced blur, take comfort in the knowledge that you haven’t missed any important news from around the supply chain.

That’s because we’ve gathered all of the headlines together for you, provided here as usual in our monthly round up of order fulfillment in review and analysis of logistics industry news.  Continue reading Order Fulfillment in Review: November 2015

September 8, 2015

Is it time to outsource your order fulfillment?

It’s a question many business owners ask themselves but too few take the time to examine some important questions behind the question.

There any number of signs that it might be time to contract out your pick, pack and ship activities to a dedicated service provider. Some are practical and quantifiable, others emotional and intangible, but all have a direct impact on where you spend your valuable time and how you service the customers who will define your future success.

For that reason, we suggest asking yourself the five questions below before making the decision to outsource or keep your fulfillment operation in-house. Continue reading 5 Questions to Ask Yourself Before Outsourcing Order Fulfillment

July 1, 2015

We recently held a webinar to explore the fundamental elements of order fulfillment. Capacity’s co-founder and CSO Thom Campbell identified five key areas to focus on if you truly want to develop a fulfillment process that keeps customers coming back to your business time and time again.

To follow up on that event we’re unpacking each of these elements in more detail. Today we look at the importance of using the most suitable order fulfillment technology to ensure that you can deliver on your fulfillment promises to customers. You can read the rest of the entries in this compelling series under the tag Fulfillment Fundamentals. Continue reading Fulfillment Fundamentals: Appropriate Technology