Blog

December 8, 2020

Everyone is trying to predict where eCommerce fulfillment is headed in 2021. We all know the only way is up, though questions remain around how to carve out a greater share of the spoils and what kind of post-pandemic recovery physical retail will make.

What’s clear is that setting best practices and fine-tuning your eCommerce fulfillment for 2021 will set the stage for any broader changes your business wants to make to its online presence. Continue reading Fine-Tune Your eCommerce Fulfillment for 2021

October 22, 2020

When it comes to logistics data, it’s hard to see how we could work without it. Literally, in the case of Capacity, as it cuts to the core of everything we do and the value proposition we offer to our clients.

In a recent interview with supply chain software experts Tecsys, our CSO Thom Campbell highlights the essential nature of data and metrics to our services. Continue reading Logistics Data and Decision-Making: The Importance of Metrics

October 15, 2020

As Prime Day 2020 comes to a close and headlines report another record year for the popular Amazon sales event, it’s easy to forget what gets lost in the annual sea of deals. Diluted brand identity and loss of customer engagement are two significant FBA disadvantages that more and more Amazon sellers are waking up to, as eCommerce continues its dynamic, disruptive influence on traditional retail.

“Consumers are doing a lot more research, being more thoughtful. Brands that do well need a site that engages and informs.” Continue reading FBA Disadvantages: Amazon Can Inform, But It Cannot Engage

October 6, 2020

As employment remains a question mark for the wider economy, recruitment in the logistics sector is entering a familiar phase: the rush to secure adequate resources to handle the holiday peak.

We’ve already written about how the 2020 peak season will be different to those we’ve seen in recent years. Sales will be extended and the delivery network will be stretched throughout the traditional shipping peak. The surge in logistics hiring is a phenomenon that always accompanies this period, but 2020 marks an acceleration, as well as new challenges around how these seasonal workers will operate.

Our CEO Jeff Kaiden spoke to the Wall Street Journal in September to discuss what we’ve seen in our industry. Continue reading 2020 eCommerce and the Seasonal Hiring Surge