Category: Technology
Where's Waldo? A simple question that dates back to the 80s - Where's Wally?, for our UK-based friends - has been overhauled for the 21st century at our New Jersey fulfillment campus. For Capacity and... Read More
At a time when new tech relentlessly pushes boundaries throughout the supply chain and employees at some of the world's largest companies fight tooth and nail for improved working conditions, culture and technology might seem... Read More
While everything has changed in recent days regarding how and where large groups can congregate, things were much less tense when our engineering team headed out to Atlanta for MODEX 2020 earlier this month. They're... Read More
At this time of year, it's not uncommon to see various predictions pop up around what's happening in our industry and expectations for the next twelve months. However, this change of calendar is more consequential... Read More
Analysis by Bain & Company recently highlighted that, when it comes to investment in new technology, Amazon will outspend its average retail competitor by a factor of ten over the next five years. At their... Read More
At Capacity, we've been known to say that even though we love order fulfillment, we accept it is not sexy to most outside our sector. Well, if we can ever hope to change your minds,... Read More
By now, most of us have heard about Bitcoin, a digital currency that divides opinion in the finance sector. But while Bitcoin is alternately being hailed as the future or decried as a fraud, its... Read More
If we told you that as much as 60% of all order-related issues could be fixed if your e-commerce orders passed through address verification systems (AVS) you would be interested, no? You’d think it’s a... Read More
When our clients face a challenge, the culture at Capacity demands that we help them find a lasting solution. So what happens when the challenge occurs internally, within our own walls? Thankfully, there is no shortage of... Read More
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Capacity Partners with Lightning Pick for Improved Fulfillment Productivity
Your 3PL Fulfillment Partner: 5 Qualities to Consider
Selecting a 3PL fulfillment partner is no small task. It takes a lot of preparation to define your requirements, extensive research to draw up your shortlist, and many months after that to confirm there’s a good fit and agree terms. Even after all that hard work, there are things you… Read On
Supply Chain CEO Interview: Our Team Talks to Martin Harshberger
If you’re anything like us, podcasts are an increasingly attractive source of entertainment and education. These are qualities that resonate any time we hear a supply chain CEO interview with Martin Harshberger, host of the Manufacturing Supply Chain CEOs (MSCC) show. Martin is a two-time founder and CEO with more than… Read On3 Characteristics to Help Manage Fulfillment Disruption
Fulfillment disruption is challenging at the best of times, but pandemic restrictions in 2020 have upended every section of the supply chain. As consumer purchasing moved online during periods of quarantine, social distancing, and a lingering hesitance to get out into the physical world, existing warehousing and fulfillment strategies went out… Read On7 Stats that Define the 2021 Peak Season for eCommerce and B2B Retailers
Another holiday is in the rearview mirror, so for retailers it’s time to assess how everything went — and how those findings will inform plans for 2022. Our look at some key metrics from the last six weeks explores some defining characteristics of the 2021 peak season for eCommerce and… Read On
3 Quick Tips to Reduce eCommerce Fulfillment Expenses
As eCommerce fulfillment becomes a key component of delivering your brand promise, it seems inevitable that expenses will rise. Getting orders to customers more quickly while maintaining a high level of quality in packaging and product safety inevitably takes some thought, so it follows that eCommerce fulfillment expenses should be carefully… Read On5 Key Factors Influencing the Future of CPG Retail
The future of CPG retail is currently in a state of flux. While the consumer packaged goods sector has been somewhat shielded from the disruptive impact of eCommerce up to now, the situation is rapidly changing. As a result, CPG brands face a race against time to position their retail strategy… Read OnCapacity LLC Announces Strategic Partnership with Mitsui USA
Today, Capacity is pleased to announce that we have entered into a strategic partnership with Mitsui & Co. (U.S.A.), Inc. (“Mitsui USA”). Mitsui USA is a wholly-owned subsidiary of Mitsui & Co., Ltd., one of the most diversified and comprehensive trading, investment, and service enterprises in the world. The partnership combines… Read On

4 Ways a Fulfillment Partner Can Improve Customer Experience
A fulfillment service is often the last party to touch your product before it heads out the door to your customer. You know that any delivery delay is a problem for your brand reputation, but have you considered how much potential exists to actually improve customer experience by working with… Read On

Of Interest
Capacity’s Mission to ‘Deliver Delight”
F4SS Board Welcomes Thom Campbell & Annette Saenger
Capacity Passes 30 Million Orders Processed
5 Challenges Facing Your Cosmetics Supply Chain
From the Archives: Silly String off to Iraq (NY Times)
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