Category: Supply Chain Strategy
If you're anything like us, podcasts are an increasingly attractive source of entertainment and education. These are qualities that resonate any time we hear a supply chain CEO interview with Martin Harshberger, host of the... Read More
A finely tuned fulfillment solution is a thing of beauty -- and that's even more true when we're talking about a cosmetics supply chain. [Updated: June '21] Beauty and personal care products fall firmly into the... Read More
Updated: May '21 When you make the decision to outsource your order fulfillment, next you need to plan what you'll be asking prospective logistics providers. Because of the depth of the partnership that you're likely to forge,... Read More
Happy New Year! Somehow, this time last year we skipped an article on 2020 trends. We can't claim any kind of clairvoyance, but it's fair to say that no-one saw what was coming from March... Read More
When it comes to logistics data, it's hard to see how we could work without it. Literally, in the case of Capacity, as it cuts to the core of everything we do and the value... Read More
It's been a rollercoaster ride for logistics and supply chain professionals this year, even by the dynamic standards of our sector. With physical retail forced into an extended shutdown and online brands scrambling to fill... Read More
Fulfillment disruption is challenging at the best of times, but pandemic restrictions in 2020 have upended every section of the supply chain. As consumer purchasing moved online during periods of quarantine, social distancing, and a lingering... Read More
At this time of year, it's not uncommon to see various predictions pop up around what's happening in our industry and expectations for the next twelve months. However, this change of calendar is more consequential... Read More
Amazon today is a very different business to the online bookstore founded by CEO Jeff Bezos back in 1994. From that relatively small digital niche, the Washington-based company has grown to dominate online retail. The... Read More
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Where Do FBM and SFP Fit Into the Amazon Order Fulfillment Ecosystem?
Your 3PL Fulfillment Partner: 5 Qualities to Consider
Selecting a 3PL fulfillment partner is no small task. It takes a lot of preparation to define your requirements, extensive research to draw up your shortlist, and many months after that to confirm there’s a good fit and agree terms. Even after all that hard work, there are things you… Read On
Supply Chain CEO Interview: Our Team Talks to Martin Harshberger
If you’re anything like us, podcasts are an increasingly attractive source of entertainment and education. These are qualities that resonate any time we hear a supply chain CEO interview with Martin Harshberger, host of the Manufacturing Supply Chain CEOs (MSCC) show. Martin is a two-time founder and CEO with more than… Read On3 Characteristics to Help Manage Fulfillment Disruption
Fulfillment disruption is challenging at the best of times, but pandemic restrictions in 2020 have upended every section of the supply chain. As consumer purchasing moved online during periods of quarantine, social distancing, and a lingering hesitance to get out into the physical world, existing warehousing and fulfillment strategies went out… Read On7 Stats that Define the 2021 Peak Season for eCommerce and B2B Retailers
Another holiday is in the rearview mirror, so for retailers it’s time to assess how everything went — and how those findings will inform plans for 2022. Our look at some key metrics from the last six weeks explores some defining characteristics of the 2021 peak season for eCommerce and… Read On
3 Quick Tips to Reduce eCommerce Fulfillment Expenses
As eCommerce fulfillment becomes a key component of delivering your brand promise, it seems inevitable that expenses will rise. Getting orders to customers more quickly while maintaining a high level of quality in packaging and product safety inevitably takes some thought, so it follows that eCommerce fulfillment expenses should be carefully… Read On5 Key Factors Influencing the Future of CPG Retail
The future of CPG retail is currently in a state of flux. While the consumer packaged goods sector has been somewhat shielded from the disruptive impact of eCommerce up to now, the situation is rapidly changing. As a result, CPG brands face a race against time to position their retail strategy… Read OnCapacity LLC Announces Strategic Partnership with Mitsui USA
Today, Capacity is pleased to announce that we have entered into a strategic partnership with Mitsui & Co. (U.S.A.), Inc. (“Mitsui USA”). Mitsui USA is a wholly-owned subsidiary of Mitsui & Co., Ltd., one of the most diversified and comprehensive trading, investment, and service enterprises in the world. The partnership combines… Read On

4 Ways a Fulfillment Partner Can Improve Customer Experience
A fulfillment service is often the last party to touch your product before it heads out the door to your customer. You know that any delivery delay is a problem for your brand reputation, but have you considered how much potential exists to actually improve customer experience by working with… Read On

Of Interest
Capacity’s Mission to ‘Deliver Delight”
F4SS Board Welcomes Thom Campbell & Annette Saenger
Capacity Passes 30 Million Orders Processed
5 Challenges Facing Your Cosmetics Supply Chain
From the Archives: Silly String off to Iraq (NY Times)
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