December 20, 2017

NORTH BRUNSWICK, N.J., Dec. 13, 2017 Capacity LLC, trusted leader in order fulfillment, e-commerce, and electronic data interchange (EDI), is excited to announce the launch of its newest client, the fast-growing beauty brand Glossier.

Capacity is thrilled to bring fans of Glossier the best in modern beauty products, while providing the brand with benefits from its bespoke order presentation and the latest pick-to-light/put-to-light fulfillment solutions.

“We’re excited to partner with someone we believe can grow with us as we scale our business and is committed to continuous process improvement, just as we are at Glossier,” said Sarah Hague, Executive Director of Logistics and Planning at Glossier.

“Outstanding presentation and customer experience can empower a brand”

One of the things that first attracted Glossier to the Capacity brand was its in-house engineering and IT teams. The fulfillment solution Capacity customized for Glossier utilizes dedicated satellite packing stations, shipping terminals, and multiple quality control terminals, all of which operate seamlessly under the watchful eyes of its engineering team.

Throughout launch week, the Capacity team had Glossier products ready to move at 7 a.m. and successfully shipped all orders scheduled to go out that week. This successful first week clearly demonstrated that Capacity is prepared for the heavy order volume in the months ahead with its latest high-profile client, allowing the Glossier team to focus on core activities like product innovation and customer engagement.

Capacity’s mission is to delight customers every time they receive their carefully prepared and presented orders. It is this commitment to customer experience that aligns Glossier and Capacity.

“Our two companies are a great match,” says Thom Campbell, CSO and co-founder of Capacity. “Both teams understand how outstanding presentation and customer experience can empower a brand. We will work nonstop to deliver the experience that Glossier fans expect and deserve.”

For more information about Glossier, visit the Glossier website.

For more information about Capacity, visit our website. Anyone interested in discussing outsourcing order fulfillment can also contact Capacity’s fulfillment experts online at via our contact page,, or call (732) 745-7770 and select option 3.

About Capacity LLC:
Since 1999, Capacity LLC has been offering expert order fulfillment services, warehousing, value-added services, assembly services, and technology solutions to businesses globally. Capacity LLC provides a bicoastal fulfillment solution, from four facilities in North Brunswick, NJ, and a fifth in City of Industry, CA. These strategic locations on both coasts allow for reduced transit times, cost-effective shipping, and more flexible transportation solutions. All five facilities are close to the major ports of Los Angeles/Long Beach and Newark/New York.
Capacity LLC employs cGMP methods, operates FDA registered facilities, and is NJ & CA State Board of Health approved food grade. Capacity LLC provides domestic and international distribution to companies of all sizes, from startups to household name brands who ship around the world.
Contact:
Rich Reba, Marketing Director
info@capacityllc.com
732-745-7770 x 224

October 10, 2017

Pushed by Amazon to compete with free delivery, often in two days or less, and to provide subscription-based offerings (such as curated box-of-the-month products or routine replenishment of consumables) atop incredibly slim margins, more omni-channel and e-commerce retailers are turning to third-party logistics and fulfillment service providers (3PLs) for fulfillment solutions.

“Just about everybody in retail is being dragged along by what Amazon does” says Robert Lieb, professor of supply chain management at Northeastern University who has surveyed 3PL CEOs for nearly 25 years. “They are trying to respond with an omni-channel solution to maintain brick-and-mortar stores, but also be competitive in e-commerce.”

“Because a lot of retailers—particularly small ones—can’t afford to put together their own stand-alone e-commerce business with the geographic and inventory positioning capability to meet same-day/next-day delivery expectations, they’re asking 3PLs to help,” Lieb adds, noting it’s become the fastest growing part of the 3PL business in the last five years. “Last year, of the 3PLs I surveyed, almost 14% of their revenue consisted of e-commerce. The year before it was 18%.”

September 13, 2017

NORTH BRUNSWICK, N.J., Sept. 28, 2017 — Capacity LLC, trusted leaders in order fulfillment, e-commerce, and electronic data interchange (EDI), is proud to announce the appointment of Darren Lavelle to the position of Vice President of Client Services.

As the fulfillment partner of choice for household names and global brands, Capacity is expected to deliver seamless experiences for customers who order products from those high-profile clients. Even with the company’s new order management systems in place and more than 10 million orders shipped as of last year, Capacity is facing a more competitive fulfillment sector than ever before. Client communication and customer experience are more business critical than ever before.

“His experience gives us a significant advantage as we move into another record year”

Co-founder and CSO of Capacity LLC, Thom Campbell, summarized the importance of his company’s newest hire: “We are very excited to announce this addition, as Darren brings decades of leadership experience helping his teams deliver outstanding service. His record at companies like Pitney Bowes and Mimeo.com is notable for delighted clients and team members alike, and his experience gives us a significant advantage as we move into another record year.”

Lavelle brings with him decades of experience, leading global customer service teams in the U.S., Europe and India. He brings a practical knowledge of CRM platforms, critical timelines, and supply chain complexity. Lavelle holds a BS in Business Administration from the University of Southern California and an MBA from the University of Arizona. Critically for his position, he understands what people want and how to satisfy those desires through operational performance and exemplary service.

The decision to add a dedicated Vice President of Client Services to the leadership team embodies Capacity’s commitment to customer experience. The company is fully focused on meeting the goal of its tagline, “fulfillment delivered,” and is confident the appointment of Darren Lavelle will benefit both clients and colleagues to that end.

For more information about Capacity, visit our website. Anyone interested in discussing outsourcing order fulfillment can also contact Capacity’s fulfillment experts online at via our contact page,, or call (732) 745-7770 and select option 3.

About Capacity LLC:
Since 1999, Capacity LLC has been offering expert order fulfillment services, warehousing, value-added services, assembly services, and technology solutions to businesses globally. Capacity LLC provides a bicoastal fulfillment solution, from four facilities in North Brunswick, NJ, and a fifth in City of Industry, CA. These strategic locations on both coasts allow for reduced transit times, cost-effective shipping, and more flexible transportation solutions. All five facilities are close to the major ports of Los Angeles/Long Beach and Newark/New York.

Capacity LLC employs cGMP methods, operates FDA registered facilities, and is NJ & CA State Board of Health approved food grade. Capacity LLC provides domestic and international distribution to companies of all sizes, from startups to household name brands who ship around the world.
Contact:
Rich Reba, Marketing Director
info@capacityllc.com
732-745-7770 x 224

May 13, 2017

NORTH BRUNSWICK, New Jersey (May, 2017) – Capacity LLC, trusted leaders in order fulfillment, e-commerce, and electronic data interchange (EDI), has partnered with Wisconsin-based automation experts Lightning Pick to bring a new fulfillment solution to clients.

As the fulfillment partner of choice for household names and global brands, Capacity handles thousands of ecommerce orders every hour. Having passed the 10 million order mark in 2016 – and with a view to managing future demand – Capacity’s leadership team chose to invest in Lightning Pick’s ‘Pick-to-Light Cart/Put-to-Light’ system. By combining scan-and-pick carts with put walls, this tailored e-commerce solution maximizes Capacity’s speed and accuracy for its ecommerce clients.

“We are just beginning to mine the data surrounding our productivity”

“With the newly installed system we are scanning each unit twice, all but eliminating our error rates,” says Thom Campbell, Chief Strategy Officer and Co-Founder of Capacity LLC. “We are just beginning to mine the data surrounding our productivity but on a maximum throughput day, when we are working shifts around the clock, we are getting as many as 1,000 e-commerce orders through the put wall in any given hour”.

The decision to implement light-directed order picking technologies is already paying off for Capacity, and its clients. Fulfillment teams using the new system report a marked increase in throughput from 2,500 orders per day (for a top client) to 12,000 orders per normal work day and more during extended shifts. The availability of real-time productivity data and minimal training required to use the system are additional benefits that enhance Capacity’s comprehensive fulfillment solution for clients.
With the new solution installed and another peak season on the horizon, the Capacity team is excited to put the Lightning Pick system through its paces during the busiest time of year. Meeting the latest surge in customer demand is a challenge every year. Partnering with Lightning Pick, Capacity is better prepared than ever to deliver the goods.

For more information about Capacity, visit our website. Anyone interested in discussing outsourcing order fulfillment can also contact Capacity’s fulfillment experts online at via our contact page,, or call (732) 745-7770 and select option 3.

About Capacity LLC:
Since 1999, Capacity LLC has been offering expert order fulfillment services, warehousing, value-added services, assembly services, and technology solutions to businesses globally. Capacity LLC provides a bicoastal fulfillment solution, from four facilities in North Brunswick, NJ, and a fifth in City of Industry, CA. These strategic locations on both coasts allow for reduced transit times, cost-effective shipping, and more flexible transportation solutions. All five facilities are close to the major ports of Los Angeles/Long Beach and Newark/New York.

Capacity LLC employs cGMP methods, operates FDA registered facilities, and is NJ & CA State Board of Health approved food grade. Capacity LLC provides domestic and international distribution to companies of all sizes, from startups to household name brands who ship around the world.
Contact:
Rich Reba, Marketing Director
info@capacityllc.com
732-745-7770 x 224

November 13, 2016

NORTH BRUNSWICK, New Jersey (November 13th 2016) – Capacity LLC, trusted leaders in order fulfillment, e-commerce, and electronic data interchange (EDI), has confirmed they have reached a company milestone in the month of November by surpassing 10 million orders processed.

Operating in a business sector worth over $30 billion in the US alone, Capacity has become a linchpin for diverse brands in a wide range of industries. From health and beauty products to electronics, apparel, and beyond, every order shipped represents an opportunity for the company to help its clients build their brands and grow by making their customers happy.
Since opening its dock doors in 1999, Capacity has grown from a small service provider serving a handful of clients to an internationally trusted fulfillment partner, processing orders for globally-renowned brands. Passing the 10 million order mark is a significant achievement for the company, which serves more than 150 clients from fulfillment campuses in New Jersey and California.

“10 MILLION ORDERS PROCESSED”

“We owe this milestone to our clients’ success, the hard work of our employees, and the shared vision of our leadership team,” says Thom Campbell, Chief Strategy Officer and co-founder of Capacity. “From the early days of all hands on deck, filling last-minute orders and spending nights on the office floor, we’ve experienced a lot over those 10 million orders! Our clients know that we’re the last to touch their products before they head out the door. Our team’s experience and passion is why they put their brands in our hands.”
Capacity processes thousands of orders every day and continues to add exciting new brand names to its client base. At the current rate of expansion, the Capacity team is already looking forward to its next major milestone.

About Capacity LLC:
Since 1999, Capacity LLC has been offering expert order fulfillment services, warehousing, value-added services, assembly services, and technology solutions to businesses globally. Capacity LLC provides a bicoastal fulfillment solution, from four facilities in North Brunswick, NJ, and a fifth in City of Industry, CA. These strategic locations on both coasts allow for reduced transit times, cost-effective shipping, and more flexible transportation solutions. All five facilities are close to the major ports of Los Angeles/Long Beach and Newark/New York.

Capacity LLC employs cGMP methods, operates FDA registered facilities, and is NJ & CA State Board of Health approved food grade. Capacity LLC provides domestic and international distribution to companies of all sizes, from startups to household name brands who ship around the world.
Contact:
Rich Reba, Marketing Director
info@capacityllc.com
732-745-7770 x 224