Category: EDI Fulfillment
After we recently looked at the efforts of big box retailers to whip their suppliers into shape and streamline inventory flow, it's natural that we return to cover the topic of chargebacks. The term is... Read More
Retail compliance is the bedrock of any successful online brand. More than ever before, orders have to move through your fulfillment process quickly, accurately, and on-time. Anything less than service levels that habitually surpass 99%... Read More
This is part two in our 'Unpacking' feature focus on order fulfillment technology. You can read the first piece here, or check out other entries in the 'Unpacking' series on our archive page. From Order to Fulfillment Fulfillment... Read More
Our recurring "Unpacking" series digs into the deeper meaning of commonly used terms and trends in the supply chain and fulfillment technology world that prompt a lot of questions. You can read all of the previous... Read More
Continuing our #Unpacking series, today we take the tech out of supply chain terminology. A great deal of technological wizardry goes into getting your goods from A to B (and C and D and etc.), but... Read More
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Unpacking: Supply Chain Tech Talk
Your 3PL Fulfillment Partner: 5 Qualities to Consider
Selecting a 3PL fulfillment partner is no small task. It takes a lot of preparation to define your requirements, extensive research to draw up your shortlist, and many months after that to confirm there’s a good fit and agree terms. Even after all that hard work, there are things you… Read On
Supply Chain CEO Interview: Our Team Talks to Martin Harshberger
If you’re anything like us, podcasts are an increasingly attractive source of entertainment and education. These are qualities that resonate any time we hear a supply chain CEO interview with Martin Harshberger, host of the Manufacturing Supply Chain CEOs (MSCC) show. Martin is a two-time founder and CEO with more than… Read On3 Characteristics to Help Manage Fulfillment Disruption
Fulfillment disruption is challenging at the best of times, but pandemic restrictions in 2020 have upended every section of the supply chain. As consumer purchasing moved online during periods of quarantine, social distancing, and a lingering hesitance to get out into the physical world, existing warehousing and fulfillment strategies went out… Read On7 Stats that Define the 2021 Peak Season for eCommerce and B2B Retailers
Another holiday is in the rearview mirror, so for retailers it’s time to assess how everything went — and how those findings will inform plans for 2022. Our look at some key metrics from the last six weeks explores some defining characteristics of the 2021 peak season for eCommerce and… Read On
3 Quick Tips to Reduce eCommerce Fulfillment Expenses
As eCommerce fulfillment becomes a key component of delivering your brand promise, it seems inevitable that expenses will rise. Getting orders to customers more quickly while maintaining a high level of quality in packaging and product safety inevitably takes some thought, so it follows that eCommerce fulfillment expenses should be carefully… Read On5 Key Factors Influencing the Future of CPG Retail
The future of CPG retail is currently in a state of flux. While the consumer packaged goods sector has been somewhat shielded from the disruptive impact of eCommerce up to now, the situation is rapidly changing. As a result, CPG brands face a race against time to position their retail strategy… Read OnCapacity LLC Announces Strategic Partnership with Mitsui USA
Today, Capacity is pleased to announce that we have entered into a strategic partnership with Mitsui & Co. (U.S.A.), Inc. (“Mitsui USA”). Mitsui USA is a wholly-owned subsidiary of Mitsui & Co., Ltd., one of the most diversified and comprehensive trading, investment, and service enterprises in the world. The partnership combines… Read On

4 Ways a Fulfillment Partner Can Improve Customer Experience
A fulfillment service is often the last party to touch your product before it heads out the door to your customer. You know that any delivery delay is a problem for your brand reputation, but have you considered how much potential exists to actually improve customer experience by working with… Read On

Of Interest
Capacity’s Mission to ‘Deliver Delight”
F4SS Board Welcomes Thom Campbell & Annette Saenger
Capacity Passes 30 Million Orders Processed
5 Challenges Facing Your Cosmetics Supply Chain
From the Archives: Silly String off to Iraq (NY Times)
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