May 30, 2020

The events of recent months have turned the world upside down. With very few exceptions, life has been irrevocably altered and the phrase “business as usual” has been replaced by terms like “survival mode” and “the new abnormal”.

While none of us can turn back the clock and take things back to pre-pandemic norms, we have seen glimpses of light. Light that presents the potential to emerge from this dark moment with a renewed sense of purpose and a commitment to strengthen our businesses, where we’re able.

And then there are the opportunities. Areas of life and business that proved especially resilient during the roughest moments of the pandemic, which could be a catalyst for success as we all attempt to bounce back. Accelerated eCommerce is one of those opportunities, but not every business is well-positioned to make the most of it.

It’s that opportunity to lean into eCommerce that we’ll explore in this article. Continue reading How to Turn Accelerated eCommerce Into an Opportunity

March 25, 2020

It’s been a rough couple of weeks, both here in the US and around the world, as coronavirus-related disruption seems to expand with every passing day. Naturally, after taking care of family, friends, and at-risk communities, our thoughts turn to the financial impact of the pandemic on our favorite businesses and brands. 

In this article, we’ll look at ten ways to support businesses during coronavirus and how you can put your dollars to work for entrepreneurs and the wider economy, even if you’re stuck at home. Continue reading 10 Ways to Support Businesses During Coronavirus Disruption

March 3, 2020

What does a disruptive business model mean for stakeholders associated with the existing way of doing things? The continuing rise of DTC brands (Direct-to-Consumer) poses that very question to those of us working with established retailers with increasing urgency, as a sector already uprooted by the demands of eCommerce works out how to handle another important shift.   

We’ve previously covered DTC’s expanding influence on many sectors, but the insights gleaned from some time at Rutgers University here in New Jersey last week are too good to keep to ourselves! Continue reading The Rise of DTC Brands Brings New Marketing and Fulfillment Challenges

February 6, 2020

When the only tool at your disposal is a hammer, the temptation exists to strike every stray nail that you see. But what if that nail is embedded in a valuable piece of furniture? Hopefully, that would prompt you to think twice before taking a swing!

Just as different DIY tasks require distinct tools to get the job done, so do different order fulfillment scenarios.

If you’re a CPG company shipping huge volumes to a major retailer, your existing logistics provider is probably getting the job done just fine.

When it comes to shipping premium skincare products to individual customers, however, it’s time for a more refined service as your eCommerce fulfillment provider. Continue reading 3 Reasons to Find a New Partner as Your eCommerce Fulfillment Provider

December 13, 2019

As is often highlighted by the media, albeit usually in a negative context, the advent of eCommerce has delivered a treasure trove of data for organizations to analyze. This is inevitably accompanied by security risks, but there are numerous scenarios in which companies can use this newly available data to better serve their customers. 

Nowhere is this more true than for established brands and retailers, who have spent this dynamic decade coming to terms with the reality of online commerce, primarily the need to create a seamless shopping experience for customers, online and off. Continue reading What Data-Driven Decision Making Looks Like for Retailers in 2020