hair care trends

3 Key Hair Care Trends Shaping the Sector

The hair care sector is evolving. Once renowned for one-size-fits-all products and "here comes the science" moments in its advertising, recent hair care trends - and broader societal changes - have pushed new startups into... Read More

5 Ways to Win 5-Star Reviews for Your E-commerce Brand

Building a positive online reputation for your e-commerce brand is the digital equivalent of traditional word-of-mouth marketing. Ask any sales person and they'll confirm it in seconds: a personal referral is the best kind of... Read More

Fulfillment Fundamentals: Brand Consistency

Last month we held a webinar to explore the fundamental elements of order fulfillment. Capacity's co-founder and CSO Thom Campbell identified five key areas to focus on if you truly want to develop a fulfillment... Read More

E-Commerce and Customer Engagement

Customer engagement is the name of the game in e-commerce. At a minimum customers expect that their orders will be fulfilled correctly and on time. We spend a lot of time making sure that that... Read More