September 29, 2020

It’s been a rollercoaster ride for logistics and supply chain professionals this year, even by the dynamic standards of our sector. With physical retail forced into an extended shutdown and online brands scrambling to fill the void, the stage has been set for a very different 2020 peak season.

For starters, eCommerce is set to spike again. From a steady build to 10%-15% of holiday sales over the past five years, a dramatic surge in that market share is expected this year. Analysts predict up to 3x growth in eCommerce ordering for the 2020 peak, over and above the increases in eComm share of holiday retail sales that were anticipated before the pandemic.

Continue reading 3 Ways the 2020 Peak Season Will Be Different

September 14, 2020

Fulfillment disruption is challenging at the best of times, but pandemic restrictions in 2020 have upended every section of the supply chain.

As consumer purchasing moved online during periods of quarantine, social distancing, and a lingering hesitance to get out into the physical world, existing warehousing and fulfillment strategies went out the window. One long and much-changed summer later, COVID-19 is offering lessons in crisis readiness and business continuity planning to retailers and their fulfillment partners alike.

Our CSO Thom Campbell recently spoke to Sourcing Journal on this subject. He offered the following three traits that proved extremely valuable to companies attempting to navigate the uncertain waters of the pandemic:

  1. Creativity
  2. Redundancy
  3. Adaptability

Continue reading 3 Characteristics to Help Manage Fulfillment Disruption