May 23, 2018
When it comes to cosmetics (and a great deal else in life), Oprah is a name trusted around the world. So, when the big “O” recognizes a beauty product, you know it’s going to be good!
Such is the case with our clients Korres, who we are happy to report were among the winners of O Magazine’s spring beauty awards…
Correction:“O-wards.” Continue reading Korres Celebrates with a Distinctive Beauty “O-ward”
May 10, 2018
Have you ever spent hours online looking for a brand you can trust, only to give up and go with the cheapest option?
How about the time when you found a brand that looked promising on its website, yet failed to continue that great e-commerce customer experience (CX) in the real world when your package arrived?
We feel your pain.
The importance of consistency to the online shopping experience is at an all-time high. Gartner research suggests that 89% of businesses see CX as their primary basis for competition.
Viewed in this light, improving the way customers view and engage with your brand becomes a competitive advantage that contributes directly to your bottom line.
Continue reading 4 Ways to Enhance Your E-commerce Customer Experience