April 29, 2016

The eBook, to be precise, and we’re confident it will help anyone looking for a new supply chain solution.

download-button-newEntitled Outstanding Outsourcing: A Guide to Successfully Contracting Out Your Order Fulfillment, it provides a step-by-step guide to outsourcing one of the most important activities of your business.

Whether you’re a relatively new business owner still packing and shipping orders in-house or an established brand seeking a new service provider, this guide has industry insights to make the decision and transition easier.

Continue reading We Wrote the Book On Outsourcing Order Fulfillment

April 22, 2016

Sustainability is an important element of the supply chain, especially now that we know so much about our world and the environmental impact of activities in our business sector.

Consumers are also asking questions about where their goods come from and how their orders affect the environment.

On Earth Day, it seems fitting to answer a question that we hear a lot more nowadays: how does Capacity handle sustainable operations? Continue reading Ask Capacity: How Do You Incorporate Sustainability Into Your Operations?

April 12, 2016

The end of Q1 had us casting a keen eye over the future of our industry, exploring various avenues of the future of order fulfillment. Thanks to rapidly advancing technology and the greater expectations of the modern consumer there was a lot to examine last month, but that doesn’t mean the everyday supply chain news stopped flowing.

As ever, we keep up with the headlines so you don’t have to. With that in mind, here are the stories, news, and views that mattered in March, summarized in our monthly fulfillment review. Continue reading Order Fulfillment in Review: March 2016

April 5, 2016

How do you measure success, or quantify quality? It’s a challenge faced by every business, especially when it comes to order fulfillment.

Setting fulfillment KPIs (key performance indicators) and expressing your service levels in numerical terms provides a tangible way to compare month-to-month activity and regularly review performance. With the huge amounts of data now available, however, it’s as critical to identify the right type of performance indicators as it is to measure your operation in the first place. Continue reading How to Quantify Quality with Fulfillment Metrics