May 28, 2015

Today marks the start of Amazon’s free same-day delivery service in 14 metro areas around the United States. The expansion covers only members of the company’s Prime subscription service and follows its February roll-out of Prime Now, which provides one-hour delivery across all of Manhattan.

The same-day service guarantees delivery by 9pm in cities including Seattle, Baltimore, Tampa Bay and Phoenix, if an order is placed before noon. It is one of the most widely available same-day fulfillment solutions and brings online stores a step closer to the elusive “need it now” factor that drives some shoppers. Continue reading Can Same-Day Delivery Scale Outside of Metro Areas?

May 4, 2015

It’s a month named for its Fools, but April was no joke when it comes to the world of logistics and order fulfillment.

If you were rushed off your feet we can sympathize, having spent the first half of the month putting together our inaugural webinar, but we still found time to gather the important headlines to bring to you in our monthly logistics review. Continue reading Logistics Industry Review: April 2015

May 1, 2015

Last month we held a webinar to explore the fundamental elements of order fulfillment. Capacity’s co-founder and CSO Thom Campbell identified five key areas to focus on if you truly want to develop a fulfillment process that keeps customers coming back to your business time and time again.

To follow up on that event we’ll be unpacking each of these elements in more detail. Today we look at fulfillment consistent with your brand, and you can read the rest of the entries in this compelling series under the tag Fulfillment Fundamentals. Continue reading Fulfillment Fundamentals: Brand Consistency