Capacity’s online order and inventory management application gives real-time tracking of orders, inventory, receiving, reporting, and customer order history data. Access your operational details through your mobile technology or via computer, anywhere 24/7/365. Our proprietary platform allows customization, including backorder management, returns processing information and details which allow you to monitor every operational aspect of your business remotely. Our electronic and real-time tracking of inventory through bar coding of every product in our facilities ensures FIFO, 99.8% or better inventory and order accuracy, and exceptional customer satisfaction.
Capacity’s online client tools provide actual real-time visibility into ALL order and inventory activity in our facilities. That means you have access through our firewall to a secure application which reflects the same order, inventory, receiving and tracking information our team uses to manage your account. You can track product from the moment it arrives at our facilities. When you enter an order in our online system, you can see that order in ‘New’ order status for an hour, during which time you can cancel the order at no charge. Once orders are released to the warehouse you can see as they move from being processed, to being picked and packed, to receiving tracking numbers to pickup by the shipper.
