April 27, 2017

From smartphones and portable speakers to activity trackers and equipment accessories, there’s no question that we love our devices. Small electronics fulfillment is a category that has expanded rapidly since the advent of the iPhone, as more and more devices on the market spark new accessories and innovative add-ons.

The sector is a challenging one for brands and fulfillment providers alike. The dynamic nature of the small electronics market makes for numerous product segments and sub-categories, not all of which are guaranteed to last for long.

While this diversity and dynamism make for a lucrative and exciting market to be a part of, there are some specific challenges that supply chain managers must consider.

Continue reading 4 Core Challenges of Small Electronics Fulfillment

April 5, 2017

As any employer will tell you without hesitation, getting the right team in place is important. Yet actions speak louder than words and, in some business sectors, the actions of employers seem to contradict the company’s stated position.  

This is inevitably true of the supply chain sector, one of many industries moving very deliberately towards technological developments that could displace human workers with automated systems.

From the automation of order fulfillment and self-driving delivery vehicles to planning software and artificial intelligence handling service questions, empowering employees seems to be on the backburner when set alongside the latest technology.  Continue reading What It Means to “Trust the Team”

March 23, 2017

“By failing to prepare, you are preparing to fail.” ~Benjamin Franklin

Peak season preparation is always on the mind of fulfillment professionals. For some brands, the holiday season represents as much as one-third of total annual sales and defines whether or not the year is a successful one.

Forecasts predict sales growth of around 4% in the retail sector during 2017, mostly driven by sales at the tail end of the year. As we approach Thanksgiving, site traffic surges, stores are crammed with consumers, and sales rise quickly. Continue reading Peak Season Preparation: What You Need to Know

March 2, 2017

Even the most effective processes can be tightened up. Our section of the supply chain is no exception; there are always ways to improve order fulfillment, even in a finely-tuned operation. 

At big brands, the best managers are always striving to get more from their fulfillment and squeeze greater efficiency from their supply chain.

However, with so many moving parts it can be confusing and tough to know where to begin. Continue reading 5 Ways to Find Ideas That Improve Order Fulfillment

December 23, 2016

This was a challenging year in our industry.

From January’s disruptive winter storms to Hanjin’s summer bankruptcy and the annual struggle to meet holiday delivery deadlines, not many months went by without significant upheaval.  It’s enough to have fulfillment managers breathing a sign of relief as we head into a New Year.

Supply chain trends rarely adhere to the calendar, of course. Some of the advancements that we expected in 2016 took longer to develop, while others arrived more quickly than anticipated.

Anticipating what comes next is never easy, but that’s our job and we’re happy to give you the best insights we can as another year comes to a close. Continue reading 6 Supply Chain Trends to Watch For in 2017