August 6, 2017

If you spend any time on Quora, you’ll know that Capacity CSO Thom Campbell is a frequent contributor on a variety of subjects, including order fulfillment. Thom recently weighed in on the many challenges of drop shipping and the costs of fulfillment, so we thought it valuable to gather his thoughts on the subject into one place… here!

There are various pieces to the puzzle, which we’ve broken down into the sections below. If you prefer to read Thom’s answers in the original context, you can also view all of his responses on Quora here. Continue reading How to Handle the Many Challenges of Drop Shipping

June 4, 2017

If we told you that as much as 60% of all order-related issues could be fixed if your e-commerce orders passed through address verification systems (AVS) you would be interested, no? You’d think it’s a good idea, yes? 

We’re not assuming you know what AVS is: we didn’t, but we’re ready to share what we’ve learned about this incredibly powerful tool for e-commerce retailers.  Continue reading Ask Capacity: Why Are Address Verification Systems Important for e-Commerce?

May 22, 2017

When our clients face a challenge, the culture at Capacity demands that we help them find a lasting solution. So what happens when the challenge occurs internally, within our own walls?

Thankfully, there is no shortage of innovation in the e-commerce fulfillment sector, so we have plenty of places to turn when a new solution is needed.

That’s why, when faced with the challenge of increasing accuracy rates for a growing e-commerce client base, we turned to the Lightning Pick ‘Pick-to-Light Cart / Put-to-Light’ system. Continue reading Capacity Partners with Lightning Pick for Improved Fulfillment Productivity

April 20, 2017

As with all visible elements of a brand, the packaging you choose reflects the business you want to be in the eyes of the end consumer. For many, that means sustainable packaging is a consideration that cannot be ignored. 

A 2014 study by Forum for the Future showed that consumers care about the environmental implications of the brands they choose, to the extent that 70% of respondents would consider switching to a new product if it was the greener option. However, the repercussions don’t end there.  Continue reading How Sustainable Packaging Impacts Your Brand