June 4, 2017

If we told you that as much as 60% of all order-related issues could be fixed if your e-commerce orders passed through address verification systems (AVS) you would be interested, no? You’d think it’s a good idea, yes? 

We’re not assuming you know what AVS is: we didn’t, but we’re ready to share what we’ve learned about this incredibly powerful tool for e-commerce retailers.  Continue reading Ask Capacity: Why Are Address Verification Systems Important for e-Commerce?

May 22, 2017

When our clients face a challenge, the culture at Capacity demands that we help them find a lasting solution. So what happens when the challenge occurs internally, within our own walls?

Thankfully, there is no shortage of innovation in the e-commerce fulfillment sector, so we have plenty of places to turn when a new solution is needed.

That’s why, when faced with the challenge of increasing accuracy rates for a growing e-commerce client base, we turned to the Lightning Pick ‘Pick-to-Light Cart / Put-to-Light’ system. Continue reading Capacity Partners with Lightning Pick for Improved Fulfillment Productivity

April 20, 2017

As with all visible elements of a brand, the packaging you choose reflects the business you want to be in the eyes of the end consumer. For many, that means sustainable packaging is a consideration that cannot be ignored. 

A 2014 study by Forum for the Future showed that consumers care about the environmental implications of the brands they choose, to the extent that 70% of respondents would consider switching to a new product if it was the greener option. However, the repercussions don’t end there.  Continue reading How Sustainable Packaging Impacts Your Brand

February 22, 2017

The number of curated subscription services is growing every month. Alongside that rapid growth, interest in subscription box fulfillment has increased at a similar rate. 

Here’s a selection of stats that show just how quickly the business model has moved in recent years:

  • There are more than 2,000 subscription box services in operation, including the arrival of brand names like Walmart and Starbucks into the marketplace.
  • Subscribers are often dedicated to more than one service. The average customer uses seven services and has many more on their wishlist.
  • One of the most prominent names in the industry, Birchbox, started in 2010 and now has more than one million subscribers. At the peak of its recent growth, the subscriber count surged by 1,777% in a little over two years. (Data via Shorr)

That’s enough to attract any prospective retail entrepreneur to the party! However, the subscription box sector is not without its challenges.

Continue reading How to Succeed with Subscription Box Fulfillment