June 29, 2017

Retailers and consumers will have a new cost to contend with for the 2017 peak season. For the first time in its history, UPS has announced that it will add a surcharge to deliveries made during much of the holiday season.

It remains to be seen how competitors will respond, but shippers must be prepared for the likelihood that the other half of the parcel duopoly FedEx will follow suit. If all peak season shipments are subject to a new surcharge, it will undoubtedly influence how retailers prepare for the all-important holiday period.

Continue reading What the UPS New Peak Charge Means For Your Business

March 17, 2017

The annual celebration of all things Irish is with us once again, but did you ever stop to think just how much planning goes into St. Pat’s? As well as providing a great reason to wear green, the supply chain behind St. Patrick’s Day is big business for retailers, tourism, and many other sectors.

Before you head out into the evening to drink a pint of the black stuff and dye your local waterway green, consider the various economic influences of St. Patrick’s Day in the U.S. and what it means for American businesses. Continue reading The Supply Chain Behind St. Patrick’s Day

March 8, 2017

Every month seems to come and go quickly in an industry as fast-paced as ours, but February flies by faster than the rest. That’s the calendar at work, with only 28 days to squeeze in all the supply chain action.

Now that we’ve entered March and are rushing headlong into spring, we can all be forgiven for wanting to put the winter behind us. Nonetheless, take a little while longer to focus on February, because we have some important stories to share in our monthly round-up! Continue reading Order Fulfillment in Review: February 2017

December 14, 2016

The weather outside is becoming reliably frightful. Unfortunately, the fire this season sets in the supply chain is far from delightful for many of the players involved in the holiday rush.

The annual challenge to meet surging e-commerce order levels and delivery expectations is not one that comes as a surprise to fulfillment professionals. Online sales break records every year. Carriers and warehouse gear up with more seasonal staff every year. Call it the supply chain equivalent of the Circle of Life.

Despite this predictable pattern, every year we always find headlines announcing delivery delays at the major carriers and operational bottlenecks that threaten to hit on-time rates for yet another holiday season. Continue reading Holiday Surge Stretches Carriers and Storage Options to Breaking Point

December 5, 2016

As workers headed off for the Thanksgiving break, fulfillment crews started to shift into high gear for the holiday rush. For the retail sector and those of us who supply them, this really is the business end of peak season.

If you’re in the industry it’s likely you’ve been too busy to think, let alone put your feet up to peruse the supply chain headlines. Whatever you missed in November, we have the monthly round-up that will get you all caught up! Continue reading Order Fulfillment in Review: November 2016