October 29, 2015

We’ve focused a lot on improvement this month, from ways to develop a kaizen-inspired mindset in your organization, to areas where you can cut waste and reduce shipping costs.

But even if you follow every piece of advice on the subject, how will you know if your business is getting better, or find out what’s really going on where the action happens in your organization?

Hiking back to Japan for inspiration, here’s the simple answer: get your boots on and “go to Genba.” Continue reading The Epicenter of Improvement: Getcha Genba Boots On!

October 23, 2015

Shipping represents one of the most significant expenses for any business that relies on prompt delivery to customers. Whether you manage a small start-up or a well-known name brand, your delivery promise is key to customer satisfaction, so reducing shipping costs without cutting service levels can be something of a Catch-22 situation.

Fortunately, there are a number of areas to save some money on your shipping, simply because you’re probably spending more than you have to there already. Streamlining in these areas has the potential to yield the kind of cost savings that have a positive impact on your bottom line, while still shielding your customers from any negative impact.

All of this assumes you know where to look, of course, which is where we come in. Continue reading 7 Steps You Can Take to Reduce Shipping Costs

October 16, 2015

In recent pieces, we’ve focused on driving continuous improvement and developing outside the box thinking across your organization. Both are rooted in great ideas, the best of which tend to flow when you encourage creative thought.

That can be easier said than done. Not everyone is able to channel or express their great ideas as easily as others, even though every member of your team has something valuable to contribute. That doesn’t mean that they don’t want to contribute and feel like a part of the process, though. That comes down to your company management, training, and creating an atmosphere that motivates everyone to offer their opinion.

Even when you feel like you have a lot of creative individuals in your midst, it’s worth taking the time to expand the idea pool as wide as you can take it. A few simple ideas can help you to do that, as well as giving a broader perspective on ways to improve an organization. Continue reading 3 Quick Tips to Encourage Creative Thought

October 12, 2015

It’s a familiar phrase, but one that has succumbed to the burden of being overused in business circles.

“Think outside the box” is widely understood to mean creative thought, mindfully avoiding the limitations of existing practices and processes. As problem solvers, it’s an idea that we encourage at Capacity. Even with the need for a robust, structured supply chain to get 99% of orders delivered, it’s that other 1% that holds the risk of failure, which disproportionately affects how customers view your brand. Continue reading Unpacking: "Think Outside the Box"

October 6, 2015

In the first full month back after the summer break, it’s easy to let important order fulfillment news items fall through the cracks. As peak season looms large and the slower days of summer become a distant memory, you might wonder what you’ve missed and how to get back up to speed.

Let our monthly roundup of all the relevant events in order fulfillment and around the world of supply chain management be your fast track to catching up with our industry. Continue reading Order Fulfillment in Review: September 2015