Blog

August 6, 2017

If you spend any time on Quora, you’ll know that Capacity CSO Thom Campbell is a frequent contributor on a variety of subjects, including order fulfillment. Thom recently weighed in on the many challenges of drop shipping and the costs of fulfillment, so we thought it valuable to gather his thoughts on the subject into one place… here!

There are various pieces to the puzzle, which we’ve broken down into the sections below. If you prefer to read Thom’s answers in the original context, you can also view all of his responses on Quora here. Continue reading How to Handle the Many Challenges of Drop Shipping

July 17, 2017

Today’s retail environment is a very different one compared to even ten years ago. We all know about the rise of e-commerce and malls struggling to fill physical retail space. However, there’s a lot more to this changing landscape than just consumers choosing websites instead of stores. Continue reading The Changing Face of Retail in America

June 29, 2017

Retailers and consumers will have a new cost to contend with for the 2017 peak season. For the first time in its history, UPS has announced that it will add a surcharge to deliveries made during much of the holiday season.

It remains to be seen how competitors will respond, but shippers must be prepared for the likelihood that the other half of the parcel duopoly FedEx will follow suit. If all peak season shipments are subject to a new surcharge, it will undoubtedly influence how retailers prepare for the all-important holiday period.

Continue reading What the UPS New Peak Charge Means For Your Business

June 4, 2017

If we told you that as much as 60% of all order-related issues could be fixed if your e-commerce orders passed through address verification systems (AVS) you would be interested, no? You’d think it’s a good idea, yes? 

We’re not assuming you know what AVS is: we didn’t, but we’re ready to share what we’ve learned about this incredibly powerful tool for e-commerce retailers.  Continue reading Ask Capacity: Why Are Address Verification Systems Important for e-Commerce?

May 31, 2017

When you spend all of your time working with the top beauty brands, there’s a good chance that you’ll want to try your hand at the creative side of the business.

That’s the thinking behind our client Glow Recipe’s latest venture, a self-titled product line that embodies everything great about the brand. Continue reading Glow Recipe Exemplifies Beauty Brand Innovation